Hecubus

I too have Had only one expierence with Jeg's and I will never do it again. Too damn long for Parts to ship and Not the best service. I think I'll stick to Summit or Carpartsonsale.com mostly

Get Blown ?

Dam, that carpartsonsale.com site has some pretty good prices. Only place I've seen a B&M Ripper for less is carparts.com after their 33% off coupon.

As for Summit and Jegs, I can't really say anything bad about either. However I know others who used them, some with good veedback and others who said some rather nasty things about both.

------------------
1989 Camaro RS LO3 WCT5 "The Hose Queen" 0-60' 2.34 1/4 15.8@87mph
http://350.StreetRacing.org

snow427

I just ordered some suspension parts from them about two weeks ago The only problem I had was I got 2 of the 3 things I ordered and there was no invoice saying what I had ordered or what was on back order or snything. So I ended up haveing to call them and find out it was on back order. At least with Summit, P.A.W., and most other places if somethings backe ordered they tell you. You don't have to go hunting for answers. I think I'll stay away from Jegs.

chevyboy07 91

ohhhhhhhh man, I'm glad I found this post. Just to let you know>>>>>>>>JEFF from the Jeg's tech is a major a-hole. I had an awesome guy from Jegs but forgot his name and extension. I almost felt like he was a Summit tech. Oh well, I'm sending this link to them. EVERYONE SHOULD SEND THIS TO THEM

theformula

Jeff is the guy that gave me problems BOTH times Chevy. I cant believe we got the same guy!

chevyboy07 91

Alright if you EVER go through Jegs again. The guy to talk to is Chris. I called last night just to find out his name (b/c I forgot it). He doesn't have an extension but if you call at "night" he's the only Chris there. He's not a B.S.'er and if he doesn't know something.....HE'LL TELL YOU THAT which to me is important.

vortech305

Wow i thought i was the only one. I had plenty of bad experiences with the sales guys they sound old and inexperienced. U know what fu#$ them u dont need their crap ive been going through summit and boy r they great.

theformula

Can't agree with you more Vortec

2BALL-Z

Jeg's service sucks in store also. I live in Ohio, so I simply drove to Columbus to pickup a Flowmaster 80 series muffler and some other goodies. After standing around for 45 minutes, this shmuck named "Darin" strolls up to me. I told him what I wanted, and he was like - "SLOWMASTER? You want a slow master muffler? You don't want that.. You want the Hooker Aero Chamber because it flows best." I said, "NO, I want the FM because of the sound, I don't give a crap about flow, Im not driving a 9 second car." So after some bickering, he finally just said that the FM was out of stock, so I went ahead and bought the Hooker. A couple of my friends went to the Store also and dealt with this moron. Im only going to deal with Thunder Racing and companies like that.

TMoNeE

iTrader: (1)

Damn jegs, I called the other day to find out about some rear end gears.. he tells me he has them but he is all rude about it.. then i ask what else he has other than richmonds and if they are #2 or #3 carrier and he just says "well dont you have a catalog" Ive dealt with summit before, they were really cool... thats where ill buy my stuff from now on

JPrevost

Not too many Jegs guys on this board. I personally never had any problem with them. Even when I ordered some headers and y-pipe and had them returned. I paid for shipping but that was it. On the other hand, my friend needed some parts for his 69 camaro and he ordered from Jegs. They said it's not in stock. He kept on the order and let's just say it finally came 3 weeks later. He ordered so much from them and summit. Both of us had and Jegs just has the part numbers and the larger catalog. I give Summit props for having better customer service. Jegs just lost 2 very loyal customers.
On a side note, I live about a mile down the road from Jegs. What do you guys think about me printing this post out and handing it to them in person? It's up to you guys. Let me know what you think.

------------------
, Jon (91 RS too many mods to list)
Dale Earnhart, you have done so much, you will be missed.

theformula

jprevost, I think you should print it out and show them.

92 Formula

iTrader: (2)

Until I read this post I never had any idea how bad the customer service was at JEGS. I have bought, and this is really accurate, over $3,000 of go fast parts for my '69 Camaro and '73 Camaro from JEGS, never with a problem.

I think, after reading this, that this should be printed up and sent to them. I'm sort of shocked, really.

------------------
1997 Chevrolet Camaro SS # 379
1992 Pontiac Firebird Formula
1973 Chevrolet Camaro RS/Z28
1969 Chevrolet Camaro SS 350

Short of my family, there was nothing I enjoyed seeing more than the sun shine down on the black #3 car.

I'm old enough to know better, but still too young to care!--Wade Hayes

JPrevost

It wouldn't hurt any to e-mail this link to the JEGS e-mail, another way for everybody there to see what's going on. Anybody else think I should print and drop? Give me 3 more people confirm and I'll do it this weekend.

------------------
, Jon (91 RS too many mods to list)
Dale Earnhart, you have done so much, you will be missed.

Scott C

Print it out and hand deliver it to the customer service manager. Don't be a smarta**, be professional and wait for him to read the posts. If you act like a jacka**, the message will mean nothing to them (not like you would act like a jacka**).

I really think that they should see this thread. They have everything we need and they ship quickly, but their bad customer service will eventually catch up with them! There are many alternative companies to get performance parts from. We DO have a choice!

Joseph Andres

iTrader: (6)

Hey you guys should show this to Jeg's so they can do something about it.

------------------
1988 GTA 5.7L Auto
355 ci. block, SLP Cold Air Intake w/ K&N, fully modified MAF Sensor, TPIS 52mm Throttle Body w/Air Foil, Fully Ported and Polished Plenum, Nikel-plated Ported SLP Siamesed Runners, Ported TPIS Big Mouth Intake Manifold, stock heads w/ 1.52 Comp Cams Self-aligning Roller Rockers, TPIS ZZ-9 Roller Camshaft, TPIS Valve Springs, Cloyes True Double Roller Timing Chain, TPIS Adjustable Fuel Pressure Regulator, Balanced Bosch 22 lb/hr Fuel Injectors, MSD 6AL, Taylor 10mm Wires, Bosch Platinum +4 Spark Plugs, MSD Blaster Coil, March Underdrive Pulleys, 6 3/4" Vibratech Streetdamper, TPIS Level 4 PROM, 160 T-stat, Low Temp. Fan Switch, Stock Distributor w/ Bronze Gear, SLP 1 3/4" Headers, Random Technologies High Flow Cat., Adjustable Borla Cat Back Exhaust, Level 10 PTS-3 700R4 Trans, B&M Holeshot 2400 Stall Converter, B&M Trans Cooler, TCI Aluminum Finned Trans Pan, Torque Converter Lock Up Switch, 3" Balanced Aluminum Driveshaft, 3.73 Richmond Gears, Auburn Pro-Series Differential, Aluminum Differential Cover w/ Main Cap Preloads, BF Goodrich Drag Radials 255/50 R16, Hotchkis Lower Control Arms, Hotchkis Panhard Rod, Hotchkis Tie Rod Adjuster Sleeves, Bilstein Heavy Duty Shocks and Struts, 1LE Springs, Energy Suspension Polyeurethane Bushings, Global West Tubular Subframe Connectors, Global West Steering Box Brace, HP Motorsports 3 Point Strut Tower Brace

"Why ride a stang when birds can fly?"

http://www.geocities.com/thegta

chevyboy07 91

Yeah.......go fot it and give this thread to them. BTW, I called again about my FP safety switch for the nitrous install. Only to get sarcastic remarks and giggles from some jerk off wanna-be tech. GO FIGURE....

theformula

Thats 3 responses

JPrevost

It's all printing out right now. Will hand it to them this weekend. I'm never a jackass when dealing with a company. If they treat me like they don't want my buisness then I leave in a calm manner. I don't need to get worked up about this, it's just something that needs to be done.

------------------
, Jon (91 RS too many mods to list)
Dale Earnhart, you have done so much, you will be missed.

theformula

Thank you Jon.

Ryan

------------------
91 Formula
305 TPI 5speed
1LE/G92/WS6

Paxton SN92 polished kit, SLP airfoil, ported/polished plenum, March pulleys, Crane AFPR(43psi),Crane Gold 1.6rrs,MSD coil,MSD6AL,MSD boost-master,Holley 9mm wires,Ac delco R43ts plugs,custom chip,Ford SVO 24# injectors,Bosch O2sensor, Bosch in-line pump(w/stock pump), SLP 1 5/8" headers,SLP catback,short shifter,3:73s w/Auburn posi,170* t-stat,JET 195* fan switch, Macewen white face gauges, Autometer gauges, Zoom hi-performance clutch.

chevyboy07 91

yeah, thanks for doing this Jon

------------------
Alex (AKA chevyboy) '91 RS 327, trans-go shift kit>> manual valve body, cat-delete, MSD (ignition, coil, 2-step, timing retard/ advance),Flowmaster, complete Edelbrock suspension including shocks, struts and lowering springs. CRAGAR drag wheels. Lowered 2.25" in front and 1.5" in rear....Best E/T 12.84 @109 mph...(got spray?)plus more!!

92 Formula

iTrader: (2)

Thanks Jon. I appreciate what you're doing.

vortech305

Its funny how in their cover they say curtious sales rep. what a joke.

------------------
92' camaro
New 305 block TPI conversion, Forged parts all around,Edelbrock intake,ported plennum,ported corvette alluminum heads, accel cam,52mm throttle bodie, SLP runners,ford SVO 19lb injectors,fuel regulator,cloys timing chain, comp alluminum roller rocker arms and pushrods MSD 8.5 mm wires, bosch plattinum plugs, hypertech cap & rotor and coil, Edelbrock TES headers, free flowing catalytic converter and a 3 inch force II flowmaster exhaust system.
Soon to come!!!
Procharger system 12lbs o boost.
Favorite quote: "where ever u go, there u are"

Other car;
1971 plymouth Duster
Mods:340,edelbrock victor jr. intake, 650 4 barrel holley, heddman headers,40 series dual flowmasters, cold air intake,4:10 gears, just got a new paint job and cragar rims with 315 tires in the back.
:Yeah its not a chevy but damn how many 71' dusters have u seen in the streets.

theformula

I saw that too vortech lol

Jon, let us know how it goes bud.
Ryan

bbtaz97

iTrader: (3)

save your self some time and order online. thats how i got most of my parts. there phone people dont know **** though.

burnoutrpm

im also HAVING a experince with F****** jegs i placed a almost 500$ order and yes the guy was a **** also! and now i found out to save money they shipped the goods in 2 seperate packages! you'd think the rich guys could afford to put it in a big box and not have 2 damn shipments! i mean wtf!! 500$? and they cant afford to ship it all in one box!!! and like said the guy was a **** its just a thing with them its theyre nature!! like they are reqired to be like that!! oh yeah summit is worse if and i stress IF you dont get a busy signal then they are also complete *** ****** but i to AM HAVING QIUTE A experince!!!! i'll order from them again but, i will always tell them to put it in one box unless the goods are really big or heavy! or a massive amount of things are ordered imean all i got was a msd box, wires, and a damn cam! and they cant fit that in one box wtf?? oh yeah they put it in 2 boxes to save money yeah like the rich***** cant afford to ship it altogether!!

------------------
1989 firebird formula

Mods: converted from T.B.I. to a carburator 305 to a 350. Flowmater exhaust,hedman shortie hedders,202 160 (882) heads,.447/.447 lift 222@.050 duration speed pro 327/350hp cam 350 .40 over (356) edlebrock performer rpm intake and a 600 edlebrock manual choke (1405) Proform H.O. distributor slightly revised 700r-4

Future mods comp extreme energy roller cam, world products sportsman 2 heads, msd 6al ignition, billet distributor, blaster 2 coil and a 406 engine is in the works soon!!!!

chevyboy07 91

Any news w/ these guys????....what did they say about our posts??? I hope they wake up and smell the Hoosiers

theformula

Yea whatd they say when you handed it to them? I would of loved to see the look on their faces

JoelOl75

A good point for Jegs: They use those nifty airbags to cushion the shipment while Summit uses a box 10x the product size and fills it with styro-peanuts. 15 to 20 odd shipments from Summit = alot of styo-peanuts!!!


------------------
'88 Camaro RS 2.8L
'88 Formula 350 (Too many mods to list...)

Apeiron

My last shipment from Summit was packed in the little plastic pillows. Just perfect for terrorizing the cats when they're asleep.

theformula

OH MY GOD APERION. LMAO!!!!!!!!!!!!!! HAHAHAHHA

JPrevost

Update: I haven't had the time to stop by. I've been busy with school (finals this week) and getting ready for my spring break engine swap. I have the pages printed out and all ready. I will definatly get it over to them, I might do it Wednesday when I'm on my way home. I'll have to see. Anyways, I just thought I'd let you all know what's going on.

------------------
, Jon (91 RS too many mods to list)

Kingtal0n

I work in a retail Computer bussiness you've all heard of im sure (Comp USA) and just like comp usa Jegs is Retail, not wholesale. Any company selling parts they dont manufacture is retail, and with retail comes big selection, big prices. Jegs makes money because they can offer 99999 different products from 99999 different vendors and have nearly all of them in hand for shipping. the markup is simply the profit for carrying other vendors products....
---
I've never ordered from Jegs or Summit, nor will i ever i dont think, its ALWAYS CHEAPER to go through the manufacturer, and usually faster not to mention your customer service is not from the retailer, its from the manufacturer themselves... therefore your Flowmaster cat-back you ordered from Flowmaster Mufflers (instead of Jegs) is sent from Flowmaster mufflers to you (instead of to Jegs, where the price goes up, then to you) and when you get it and they forgot to make or send somthing, you call flowmaster back (instead of Jegs) who makes it and sends it out to you (instead of Jegs, then to you) nott o mention its easier to get a response from the manufacturer of a company, thats trying to keep a customer... (instead of a retailer (Jegs) that doesnt care and hires annoying minimum wage sales reps that are rude over the phone (Jegs)) so in the end its all about mass profits from mass customers with mass orderes that want to order 10 different products from 1 company instead of 10 different companies carrying 10 different products...
Is it worth it to you? Thats why you order from them, (if you ever do again) and thats why they make money.

JPrevost

Update: I gave Aaron a 21 page copy of this post. He's very interested in it and was going to read it over lunch then send it off to his manager. They wanted a last name but I didn't want to get anybody in trouble so I told them to just make this a public anouncement to all the sales reps. If you call up Jegs ask for retail and the Rt.71, 11th avenue location. Call them up if you feel like it, maybe a few phone calls will really get some action. I'm going to go back to March 25th (end of spring break) to find out what has been done so far. All I really want is for Jegs to get their act together, I would love to hear that it was a public memo of some kind but I doubt that'll happen. We'll see how it all plays out.

------------------
, Jon (91 RS too many mods to list)

rhawki

"I work in a retail Computer bussiness you've all heard of im sure (Comp USA) and just like comp usa Jegs is Retail, not wholesale. <snip> "

Maybe that's why i hate CompUSA as much as Jegs!!! (Nothing personal Kingtal0n)

I'm curious how they'll handle this. It'll either be filed in the "outgoing" box or they'll need to do some serious damage control. If they're CR dept. is worth a hill of beans, they'll be on this list trying to smooth things over!

-Rich

theformula

If anyone wants email Jegs on this matter and have them check out this site with the 80+replies so far to this topic, their email address is customerservice@jegs.com



------------------
91 Formula
305 TPI 5speed
1LE/G92/WS6

Paxton SN92 polished kit, SLP airfoil, ported/polished plenum, March alt. pulley, Crane AFPR(43psi),Crane Gold 1.6rrs,MSD coil,MSD6AL (5400rpm limit),Holley 9mm wires,Ac delco R43ts plugs,stock chip,Ford SVO 24# injectors,Bosch O2sensor,SLP 1 5/8" headers,SLP catback,shortened shifter,3:73s w/Auburn posi,180* t-stat,JET 195* fan switch, Macewen white face gauges, Autometer gauges, Zoom hi-performance clutch.

Kingtal0n

I mailed their customer service with the following:
https://www.thirdgen.org/messgboard/...ML/000013.html

over 6K people visit and read this site,
and apparently, you've pissed off more than just those 6K people.
I am one of those interested in high performance parts, but after reading this post, i will never call Jegs. I dont think i will ever call summit either, if thats of any consolance... but in the end it comes down to this:
I would have ordered parts from Jegs, but having read this MUCH read post, i've Decided not to. Plenty of others are thinking the same thing, i suggest you act quickly before you lose all of them.
-------------------------------------------
Hope they get the picture...

theformula

Good job

Kingtal0n

any new news on this post? just curious....

chevyboy07 91

TTT......this I wanna hear about

theformula

Check this out guys. If we all email them at
customerservice@jegs.com , I think we will see something. Think about it, 50 or more people emailing them will catch some attention!

Now I just did it, everyone else follow

EVILFACE

I attempted to order from Jegs only once. I had one of their cataloges and decided to give em a try. I bent one of my rims when I bit a curb this winter and called them up to order one. I didn't know the backspacing offhand and thought they might know what I would be for my camaro. The guy I spoke with didn't have a clue and told me it isn't there JOB to have information like that.

So I called Summit like I should have and they had the info and I got my wheel in the usual 2 days. I've ordered quite a bit of stuff from them over the last few years and the only prob I had is they send me the wrong serpenine belt which they promptly sent out a new and and a $15 coupon for my trouble. Summit is the best, hands down.



------------------
EVILFACE

88 Camaro
Stock 305 TBI Auto,Flowmaster, Full 3" Exhaust, B&M Megashifter
Runs A Blistering 16.5 @ 81.5 mph

http://www.evilface.com/evilscamaro.htm

theformula

Hey guys check this. John Hedges from Summit Racing contacted me and he's pleased so many of us have shown support.

He is giving any thirdgen.org member 10% off any order til the end of april. He said to use this source code : : L52720 to get your 10% off when ordering.

Summit Racing rules!

JPrevost

**** **** **** **** why couldn't that have been given BEFORE I ordered all my parts for my engine swap!!!!!
Thanks though, that's great news. Now I wonder if Jegs would like to hear about that. I'm going to print it out and white out the code number and go to them tomorrow.
Now I need to open that summit catalog and buy that fiberglass hood.

------------------
, Jon (350 TBI! getting 23mpg highway)
91 Red RS w/grey int, sq stereo (Alpine v12, kicker solo, MB quart premium etc)

• Holley 670 TB unit w/ 1/2" spacer/adapter
• Edelbrock RPM vortec intake
• 350ho 330hp vortec crate motor
• 8" harm. balancer
• Stewart stage 2 water pump w/160 thermo
• SLP tri-y headers to full 3"
• Rebuilt trans w/ SLP shift kit
• Centerline 16x8's all around
• 36/24 mm sway bars
• Full poly bushings, even motor mounts
• SLP LCA and panhard
• Alston SFCs
• Edelbrock 3 point STB
• Global west steering brace aka wonderbar
• Eibach pro kit springs
• Bilstien high perf. struts and shocks
• All this and I still have AC

My websiteAny questions?

[This message has been edited by JPrevost (edited April 04, 2001).]

dhirocz

iTrader: (2)

I have to say I agree. I have recieved SHI#*y service numerous times. For example, I ordered +.030 rings for my 350. I got standard size. Not only did I have to pay shipping, but a BS 'restocking fee'. $10 for someone else's F#ckup! I also ordered a TCI 2000 stall converter last year...only took a month and a half to get it! Then, they shipped it without my apartment # on it, so UPS held it for a week. I had to pay on top of that! BS! I ordered from Summit before...fast, friendly, good stuff, I'm now a Summit man. Sorry you guys got ripped, but so did I, and if 50 people quit buying, it hurts a hell of a lot more than one, considering how expensive thirdgens can be. Thanks for the 10% discount, Summit! I'll be using it soon! Besides, their selection of thirdgen parts, TPI especially, is non-existent. I like Summit more. Pisses me off that Jeg's can fu*k with people like that! (we know what were talking about, do you? "FU*K U!")Thanks Summit.

auxout

I Haven't dealt with jegs and after reading this I don't think I will. But I recently placed an order from summitracing and didn't know exactly what part i needed, being 3am in the morning the guy on the phone was awesome and very nice. I wound up finding out the right part# the next day and ordered from another good sales rep. The only thing that is annoying me now is the sales rep said it was special order and they would get it and ship it out the 7 which was a full week from when i ordered... no news so i e-mail them and today i get my order tracking # and it hasn't shipped and the expected arrival date is the 19, another week, that sucks. I am hoping maybe the order tracking is just messed up :-)

------------------
85 POS
92 RS

Bort62

I have orded a ton Of stuff from Summit, and am about to Do so again in 15 minutes or So.

I only orded one thing from jegs ever, a 14" Dropbase open element air cleaner, Took me almost a Month To get. The only reason I orded it from JEg's was cause I wanted a sticker, LOL.

As for Summit,

Last Month I orded some 34 MM ES bushings, And they said they didnt have them in stock, and it could take up to a week to get them. that was fine with me cause I had 5000 other things to Do to the car, and was just trying to combine to save on Shipping.

The NEXT DAY when my cam/intake everything arrived, So Did My Bushings!

NEXT DAY!

I can get parts from Summit FASTER than I can get out of stock parts from the local parts store, and about 30% cheaper.

Wait, Make that 40% !



------------------
60 Ranchero - Project ( Money Hole )
85 Sport Coupe LG4 - Daily Driver

Just another Hot Rod kid, or thats what they all tell me.
Livin' the Stereotype

PONTIMANIAC 90

I read this post/thread a while back. About 2 month ago. I was new to 3rdGen.Org at the time.August 2000:I just bought my mint-bone-stock 90 Formula(with a Flowmaster catback) and wanted to know what I can do to it.I went to my local Hi-Per shop(BAD BOYZ) and asked some questions about how to maximize a TPI motor.Let me digress;I live in Bensonhurst,Brooklyn, NY and I've been driving new, leased SUVs for the past 10 years. I had no use of Speed Shops until now. Here's my experience: Any and all retail speed shops in Broolyn, NY are RIP-OFFS!!!The little bastard wanted $75 for a K&N cone filter and $320 for a Hypertech chip.All this w/a straight face. So I went on the NET and from this site figured the best places to buy a are SUMMIT and JEGS. One day I ordered catalogues from a bunch of companies. Among them; Summit, Jegs,AFR,ATI(Procharger), Vortech(spelling),SLP, Year One and many more. The only company that didn't send me a catalog was SUMMIT!
So that brings me my point.I ordered from Jegs only because I had their catalog IN HAND!! They always gave me good service.No sh*t. The sales guys do seem unknowlegable but I did my research before hand.I will orderm from Summit, now since they give the discount but like I said, Jegs gave me no problems at all.
Take it as you will. I'm just posting facts.

------------------

1990 Formula
Factory:TPI-305/Dual Cat(230hp),5 Speed,3.42 rear, Dealer:Aluminum Drive Shaft
Mods:SLP air foil,K&N Filter, Accel:wires,coil cap,rotor.Hypertech Thermomaster chip,Stat,Fan switch,TES headers,MSD6AL,AFPR(46), Harwood fiberglass hood,original GM "Notchback GTA" hatch.
Flowmaster 3" Cat-back exhaust,TB coolant bypass, Centerforce clutch (going).

Kingtal0n

woo hoo 10% off! im changing my ways, i WILL order from summit. from now until the end of april anyways! hehe they just got a new customer because of that discount.... and im sure there are many more new customers now too!!
thanks, John Hedges
and thank you Theformula for bringing the news!

theformula

Glad to help guys. I was the one who emailed this whole link to Summit, thats when Jon emailed me and told me about the 10% off. My good deed of the year for such a great place