trigger GTA

long story short

I bought the ram air hood from ASCD in June. a few weeks later I got it home and tried to fit it on.

this is how it fit. With NO!! bump stops, spring, lockdown latch or safety latch in. It is resting on the upper rad support. with all the hardware in it even higher. The head light area is way out. the turn down on the hood just before the pop up lights don't tune down at all!!! the go straight across. its plane as day when you look at both the stock one and the ram air


http://www.ccfbg.com/hood/DSC00729.JPG
http://www.ccfbg.com/hood/DSC00731.JPG
http://www.ccfbg.com/hood/DSC00734.JPG
http://www.ccfbg.com/hood/DSC00728.JPG


so i spend the hole day taking off the nose shimming the fenders 3/4 of and inch. after a hole day of work i took it to a bodys shop and they just shook thier heads at the hood and said send it back.

http://www.ccfbg.com/hood/DSC00890.JPG
http://www.ccfbg.com/hood/DSC00891.JPG
http://www.ccfbg.com/hood/DSC00892.JPG
http://www.ccfbg.com/hood/DSC00893.JPG
http://www.ccfbg.com/hood/DSC00894.JPG
http://www.ccfbg.com/hood/DSC00895.JPG
http://www.ccfbg.com/hood/DSC00896.JPG
http://www.ccfbg.com/hood/DSC00897.JPG
http://www.ccfbg.com/hood/DSC00898.JPG
http://www.ccfbg.com/hood/DSC00899.JPG
http://www.ccfbg.com/hood/DSC00900.JPG
http://www.ccfbg.com/hood/DSC00901.JPG
http://www.ccfbg.com/hood/DSC00902.JPG
http://www.ccfbg.com/hood/DSC00903.JPG
http://www.ccfbg.com/hood/DSC00904.JPG
http://www.ccfbg.com/hood/DSC00905.JPG
http://www.ccfbg.com/hood/DSC00906.JPG
http://www.ccfbg.com/hood/DSC00907.JPG
http://www.ccfbg.com/hood/DSC00908.JPG
http://www.ccfbg.com/hood/DSC00909.JPG
http://www.ccfbg.com/hood/DSC00910.JPG
http://www.ccfbg.com/hood/DSC00911.JPG
http://www.ccfbg.com/hood/DSC00912.JPG


so I did send it back and after almost 3 weeks of hearing nothing back from them. I called. They could not find the hood!!! good thing I had a tracking # so I know they did get it.

They said they would refund me the cost of the hood. I get my statement in the mail weeks later. only to find out that I was charged a 15% restocking fee .

so I called to find out why I was charged a restocking fee on a defective product .

Their answer. " we test fit it on our car and it was fine".

Sure it was.... weeks before you did not even know where it was AND I know for a fact that my car is straight and all the body panels are from the factory. just to be sure I tried on the hood from my 86 and it fit just fine

There is no way my car is the problem.

so ASCD kept my 15%. i am out for the shipping. (they did pay for the hood to go back. i will give them that) and the part that pisses me off the most they gave me the classic "its not our fault its your car"

05kcilS

did you do any research on the hood????, i don't even own a firebird but have read from many a folk that it doesn't fit that well, but they did little adjustments and it seemed to get better... 'eh. i guess we will have to wait for the replys.

camarogirl18

iTrader: (2)

if they made it for a firebird than it should fit a firebird

mystikkal_69

iTrader: (2)

very dissappointing. poor customer service on a return. the usual and they blame it on you .

wingnut

That's a real bummer man. Looking at your pictures, I would have sent the hood back too, even if you could have gotten it to fit better - that many shims (washers in this case) looks terrible. I really like that ram air hood and wanted to get one for my Firebird. I decided against it though, after seeing how poorly it fits on many of the cars pictured here at thirdgen.org. I've seen one or two that lined up decent enough, but the majority do not. Granted, I think yours is a worst case scenario. For as much as those hoods cost, you'd think they could make it fit much, much better.

Sorry 'bout your luck.

[edit]
I just went to their web site. Unbelievably, the picture they use in their advertisement suffers from the same exact fitting issues! It's not a close up picture and you can still tell that the hood does not fit flush to the headlights and fenders.

trigger GTA

i realy do like the hood and did everything i could to make it fit.

all my reading about ASCD was that they were good i even went to see a hood they made before i bought mine. the only problem is it was not the same hood.

now i am thinking about getting one from thier competitors. if it fits better


edit: i just looked at thier pic and it does sit up to hight not as much as mine did but still way to much for the price of the thing. you should see how bad my stock hood fit after i put it back on with all the shims

radiateu2

Did you ever send them the pictures of the hood on your car? Or call them for some tech support when you were fitting it? I agree though, it probably wouldnot have fit that well from the looking at your pictures. Hope you can get it worked out.

icecold

man thats a crappy deal i sure hope the one i got from ramair.com fits better or im going to have a pile of junk as i've had it too long to send it back
like said above if it's sold to fit a bird it should be a simple bolt on not a major shimming job.
pete

trigger GTA

yes i placed many calles to them as well as many emails. i never got one phone call back from them. i always had to call them.

i never seen any action from them untill i made a post with the pics of the fitment here https://www.thirdgen.org/techbb2/sho...t=ram+air+ascd

then i finaly got a reply from them. they did take the hood back. but would not send me a new one. they said "we can not be sure the next one will fit any better" sounds like to me they knew they have a problem but still kept my 15% restocking fee

this has been going on for 4 months now. i only got my refund back 3 weeks ago but not the full amount.

trigger GTA

do you have your hood right now from ramair.com? if so how does it fit? or for that mater how does it look at the head light area? does the turn down look like it goes down. i am looking at getting one from them but i dont want to go through the big i did with ASCD.

do you have any pics you could post of it?

icecold

havent put it on yet,been busy gettin ready for winter. right now it's still in its box hopefully be getting to it soon will let you know how it fits.
pete

Karps TA

iTrader: (2)

keep in mind guys not every aftermarket part is going to fit every car perfectly. There are so many variances in quality between one car and the next it's impossible for a company too make sure a piece fits ever car right. Look at Edelbrock headers for example. You'll find people who have identical optioned and year cars that one person headers fit great the next had to lift the engine to put them in.

GM's quality control is terrible. I switched interiors from tan to black using 2 85 Trans Ams. The black interiors screw holes were all over and inch different in location.

**** happens guys. not always the suppliers fault.

As for the restocking fee that's pretty much standard at most businesses today. Sucks.

For what it's worth my hood took some fitting, but it turned out great.

And don't forget these cars don't have frames, so unless you put sub frame connectors on from day one, these cars tend to twist alot.

fb305svs

Well if the frame twists, how does the middle of the fender sag?

the hood is clearely just plain old NOT RIGHT... charging a restocking fee? what are theygonna do, sell it to some other poor sucker?

and he is right, it fits like garbabge even in their own pic.

screw that, i'd want the full amount back.

biff85ta

If you buy things in fiberglass you will have to work them to get them to fit. Every aftermarket part has some drawbacks while the fit on your car was not acceptable some of the people here think they should fit perfectly the first time and with a fiberglass part for ANYTHING that is just not the case. If you want to just bolt it on and be done stick to steel and be done.

P.S. no ones ram air 2 fits worth a crap out of the box it doesn't seem to matter who it comes from.

trigger GTA

for the record i took the nose right off! the fenders 3/4 off. the head lights out and then shimmed everything upto 3/4 of and inch!!! how much more do you think i need to go before i can stop making small adjustments. the fitment sucked

fb305svs

the hood has been sent back already. they will not refunt the full amount. it seems theres not much i can do now.

selling it to some other person would be no better than what they did to me

biff85ta

Read it all. I agreed with you and would have done the same thing but I was also pointing out that some people think all aftermarket fiberglass should be perfect and fiberglass is NEVER perfect so you must expect to do some work. In your case it was not fixable but I get the feeling that some people think it should fit like OEM.

trigger GTA

sorry man. this hole dealing with them as me so pissed

soulbounder

He nailed it on the head. ASCD makes great quality hoods but the mold is more than likely wrong. Every ram air 2 I've seen fits in the same manner, no matter who makes it. If you really want to try and get that 15% restocking fee back you might be able to use the BBB but it may be more of a hassle than it's worth.

Hawk92z-TDZ

I got too see the fit in person, it was pathetic.

I got my SS ram air hood for our 1996 Z28 from SunCoast Creations instead just because of the hassles Scotts been getting.

I have also passed the word to ALL 4 clubs in Ontario that I am a member of, NOT to buy a ASCD hood now. Giving Scotts car and the hassle as a prime example of y NOT.

His car is clean and bone straight and as he said, if it was the car then the hood off his 86 wouldnt fit perfect

biff85ta

No biggie I just wanted you to know I was in agreement about things are far as the fitment went.

german-motorsport

trigger GTA wanna put my 2 cent here:


Sorry guy but who paid you Az*!

"keep in mind guys not every aftermarket part is going to fit every car perfectly. There are so many variances in quality between one car and the next it's impossible for a company too make sure a piece fits ever car right.">>>>>>plain BS!

Did you see his pics?did you checked there website pics?
are you blind?
some "variances in quality " ok, but not this crappy hood!
The 3rdgen cars are no 500SL Benz in body fitment quality, ok!!! But this neverfitting hood is a joke!
Do i have to pay for crap no!Why did they get moving when this post came up?hahahaha!the might of the customer might break there neck!why not refund the whole amount and send a note we are sorry!?????
Are you living in bagdad?NO!Are there consumer rights?YES!
Can a company try there products on the customer???THEY SHOULDNT!!!!!!!!!!!!




" Look at Edelbrock headers for example. You'll find people who have identical optioned and year cars that one person headers fit great the next had to lift the engine to put them in. "BLA BLA BLA a different motormount or other things yes might be >>>>>>in most cases poor craftmenship!!!!!!!!!


**** happens guys. not always the suppliers fault. >>>>>>supplier?this is the company making them!he didnt get the hood a jegs or somewhere else!if i order a eledbrock header a jegs or summit and it doesnt work ok its not there fault and usually the customer has to wait long till jegs or summit will work out something with the manufacturer(in most cases companies like summii or jegs speed that up)

As for the restocking fee that's pretty much standard at most businesses today. Sucks.>>>>>>>>>>you are right here !if im to stupid to know that i own a camaro and order a firebird hood >>>>>>>>>>flame on me i pay the 15%!!but he ordered the right part and they messed up the deal!!!!!!!!!!!!!


And don't forget these cars don't have frames, so unless you put sub frame connectors on from day one, these cars tend to twist alot.AHHHHHHHHHH come on plssssssss!


ASCD makes great quality hoods but the mold is more than likely wrong>>>>>>>>>>>THANKS SOULBOUNDER!

SO ASCD if you read this , lucky i wasnt the one gettin it!

Story:
we ordered some parts in the us and the deal was messed up by that us company!no replies , no money wrong parts>>>>>"they will never come to the usa so lets rest on that!"?hahaha you should have seen the guys face 9 weeks later when i rolled into his shop with some ex army buddies i had in florida and his eyes got blk and blue!funny no !

THIS IS AMERICA! I HOPE THE ADMIN HAS A A** AND DOES NOT DELETE THIS!*** BLESS AMERICA::::::LAND OF THE BRAVE..........

bigals87z28

Not to add to the already huge "beat up ASCD" party here, but I think some of you guys are getting too carried away with this. Yes, it fits like crap, yes id be pissed as all hell if my hood fit like that, and yes you bet your *** there better be a refund check in the mail if this happend but some of you guys are getting waaaaaaay to serious about it. I understand the original posters fustrations, but some of you other guys need to take a deep breath. I hope everything works out for the best. Im sure its not ASCD's plan to screw everybody with there hooods. Hoods are designed and made by people and people are not perfect. This hood slipped between the quality controls hands and found its way to your car. Its a b*tch, but its bound to happen. Again, I hope you get it all fixed cause Id hate to see a felllow member get reamed by a sponsor and vice versa without anything getting done about it.

german-motorsport

Al!hahahahah! we did not send a rope to "trigger GTA" and i am sure that he is not out of the house looking for a tree!oooppss!

As you said **** happens, but then the person / company got to come up front and set things straight!

mystikkal_69

iTrader: (2)

regardless, a companies' reputation is built on how they handle problems. in this case, not very well good at all.

i would have expected that All shipping costs be refunded since it was a defective product(just like any other reputable company would). this is to keep the customer happy and their reputation intact. at the least or they should have sent another one out ASAP. looks like they have bad business practices and bad customer service. i would not buy from this company.

come on now.....

ASCD

biff85ta

Hey German motorsports you are right violence is the answer NOT!! If you bought something from me and it was screwed up I probably woudn't give you a cent back either if you reacted like your post. I deal with your type of child like behavior day in and day out and it is over stupid things. I was once threatened with a beating for not telling a man who was constantly rude to me thank you. You need to just chill out or better yet screw with someone bigger then yourself by yourself like a man not with a gang like a little punk.:yourock:

german-motorsport

Dear beeff85ta!
Sorry to hear that you also pull deals like that!
Its people like you who dont react to words!
Take the time and read the post!

For my understanding trigger GTA is a patient guy!
>>>>>>>>>>>this has been going on for 4 months now. i only got my refund back 3 weeks ago but not the full amount<<<<<<

"and after almost 3 weeks of hearing nothing back from them. I called. They could not find the hood!!!<<<<<<<<<<<<hahahahahaah

good thing I had a tracking # so I know they did get it


So he did wait, send it back,lost money for not being able to use his car, then hears they cant find it and beef85ta is saying you need to beg to get ya money back!hahahahahaa!So next time trigger gta send them flowers,tell them you were so stupid not to like the hood!tell them you didnt like the"new" design and asked them to send only 50% cause you earn 100000$ a day!

But is beef 85ta keeping his word?lets see:". I agreed with you and would have done the same thing"<<<<<<<<<<<<<<<<<hahahahah<<<<<<<<<< but I was also pointing out that some people think all aftermarket fiberglass should be perfect and fiberglass is NEVER perfect so you must expect to do some work. <<<<<<<<some work,ok!painting ok!Hunny this hood doesnt fit!!!!!!!!!<<<<<<<<In your case it was not fixable but I get the feeling that some people think it should fit like OEM.>>>>>>>>>>>><LFP and other companies proof that you are wrong!

Well my situation was far different the seller thought that a 8hrs flight would keep me backing off!it didnt!The members from our
club were there to support the little cuban/english/german translation problem!and to please you it was one on one!

While typing this my son looked at beefta85 smilies and asked what use they have ? I told him the guy is from Springfield !And he starts to laugh: "Is that the place where the Simpsons are from??????"

biff85ta

You do not need to beg for your money back but you need to use some tact not fists. I do not know what your experience was but you struck me as having no tact and you have yet agian proved my point. There are legal means in this country to pusue things I do agree he should have gotten a full refund less the shipping to his house because any time you buy anything mail order you risk losing the shipping. I however disagree with YOU and your attitude. So lets just agree to diagree and be done with it.



Oh and the reason the Simpsons are from Springfield is because the name is common for cities acroos the nation.

german-motorsport

512 views and i hope this goes out well for you trigger happy GTA!LOL

Beef ...springfield was a joke!dont get fooled by the german addy
the club-family is spread around the world!LOL!

Lets make peace this way:

The only thing that we all hate on this deal is the way it was handled!RIGHT!Trigger GTA is not my brother or a club member of the CFC!
Its time " they" step up and clean the garden!512 views might turn into 1000 and that might hurt more than 15% !
Not to talk about the messed up car and time!

And pls trigger gta promise to remove those washers!LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

biff85ta

I don't take much of anything on the net serious because well its on the net. I agree trigger should get his 15% back but I cannot give it to him. Some things in life must just be written off as a lessen and learned from and in the end you will be much better off.

88 WS6 TransAm GTA

iTrader: (1)

Trigger, I think you should take legal action. If the %15 was not stated on your invoice, then it CAN NOT BE HELD, PERIOD. Maybe %15 isnt much, but its the point. And Ill say it again, its the point of the matter. There is no way that hood will EVER fit properly, without hundreds of dollars worth of work. Also, how do you even know it was your hood that they said "it fit our firebird fine"? If they couldnt find the damn thing for weeks, whos to say it was even your hood they tried?

Someone I knew got a RA I hood back a few years ago from ASCD, and it fit great, and was great quality. But latley, Ive been seeing all too many posts like this with their hoods fitting HORRIBLY. Some fitment issues should always be expected with aftermarket fiberglass, but this, as with other instances, is just plain rediculous.

I think it would be appropriate for Rex Orr to comment on this thread... lets hear his part of the story.

I was seriously planning on ordering a RAII hood as the hood on my Vert needs to be replaced from the accident, but if this keeps up without any type of reimbursment and assurance from ASCD, I WILL be chosing another manufacurer. Im sure as hell not going to lose %15 of my hard earned money if the hood I were to order turn out to fit half as bad as yours does. Totally unacceptable.

demonchild

ummmm, 15% is quite a bit to keep. 15% on 500 dollars is 75 bucks. thats like 10 hours worth of work for me. i would be extremly pissed if this happened to me. i am also only following this thread because i wanted a ram air II hood. after reading this im going to have to hear a lot of good stuff about the hood to want to buy one.

MdFormula350

yeah wasnt to happy when i got my hood either, didnt really fit well, verses my stock formula hood, and then to top it off the hood spring in located in the wrong place.

Basically i have a 500 dollar sled in my garage.

JR86-TA

I am glad I read this post. I was planning on getting ASCD's Ram Air II hood, but definately not now. I guess I will get Ram Air Hoods version instead. It is sad when a company can take the time to reply to people questions about a raffle for a free hood when he made some money off of selling you his hood and he can't even come here to answer any questions. That is total BS in my opinion and I will not do any business with ASCD from this day forward.

demonchild

you know, i was thinking the same thing. all this post is doing is killing a companies rep, and he dosent take the time to defend his reputation among one of, if not the biggest online thirdgen public community in existance.

what is roy going to do??? move out of the third gen crowd, which is becoming popular among the resto and mod crowd.

im sorry, but even if a company has many good deals to a couple bad deals, it is the bad deals that will keep me away from a company, just because of my luck. im not one that likes to get screwed.

Confuzed1

iTrader: (4)

I'm also glad I read this post....I was only looking to buy a 2 1/2 inch cowl hood next summer from ASCD.

It would appear that they're not interested in doing what's right here...at least it sorta gives that appearance since they kept 15%....to restock it...and sell that same hood quite possibly to someone else on this board!! Think about that!

These guys are out to make the quick buck, it seems successful so far. Guess I'll get a Goodmark steel hood now.

Thanks for the heads up ASCD!!!

P.S......

Wow!! I just realized they advertise on this board, and haven't even bothered to reply??? That REALLY clenched it!!

Confuzed1

iTrader: (4)

That's just the kind of people that allow these people (ASCD in this case) to keep doing buisiness. Yeah, if he's smart he'll at least make sure this one's straight.

That way, he can sell the inferior ones he's been charging the "restocking fee" for, to those people who say "they will buy from ASCD in the future!! I'm sure he has a hood for you guys! Line 'em up!

trigger GTA

thanks for all the support guys

i cant believe my banwidth is maxed first time

bigals87z28

Trigger, I did see the RA hood on another bird this past weekend and he said he had to do a lot of moddification to his car to get it to sit, and its still not right. Oh well.

88 WS6 TransAm GTA

iTrader: (1)

I think this thread shows that we, as a group, are tired of being charged show quality prices for home made quality parts. We can give Rex the benefit of the doubt, he possibly hasnt even seen this thread. He *might* not have even had anything to do with the whole hood ordeal... Im taking the liberty of sending him a PM with a link to this thread, just to say fair is fair.

88 WS6 TransAm GTA

iTrader: (1)

Well, there goes that idea.

nolanr0413

mine isnt that bad.

81LT4

WELL, FOR WHAT I UNDERSTAND THE JERKOFF (REX) SAID HE STOOD BEHIND HIS WORK. THEN CAN NOT EVEN SEND THIS GUY ANOTHER HOOD. SO YOU GUY'S SEE WHAT KIND OF A COMPANY THIS IS. REFUND WITH NO EXCHANGE, THIS IS WHAT PISSED ME OFF. I WAS GONNA BUY 2, ONE FOR MY 91 AND 88. NOW THANKS TO ALL THE GOOD PEOPLE HERE. I'D RATHER JUST TAKE A CRAP AT THERE DOOR AND WALK AWAY. WHY, BECAUSE OF THE WAY THEY CONDUCT THIER SALES. I WOULD HAVE REPORTED IT TO THE BBB THE NEXT DAY, MAYBE THAT WOULD STAIGHTEN OUT THIER NO REPLY'S. WHEN CONTACTED BY A PAYED CUSTOMER.

NO SALE HERE REX, AND ALL THIRD GEN HERE IN HOUSTON WILL KNOW OF YOUR COMPANY, AND SAD SERVICE TO THOSE WHO HAVE ALREADY PAYED FOR THEIR PRODUCTS. KISS *** TO SELL.
RUN FROM THE PROBLEMS. JUST LIKE ALL SOLE OWNERS OF COMPANYS.

trigger GTA

i PM you about the fit of your hood. way back in june. were you not the one that had to take it to the body shop and have them install it? i also thought that it was a ram air.com hood and not a ASCD hood but i could be worng about that

Mark A Shields

see my apology post on the app board

trigger GTA

please dont get my post locked.

i am still waiting for a reply from rex.
i think rex had the draw at a few other sites also. so the winner may have come from some other site.

from he dealing i had with him i dont think he would have done somthing like this

Hawk92z-TDZ

U really think he's gunna reply?? I mean he's only had how long now??? And u know he knows about this thread, they not only posted it in his Draw thread but also emailed him about it. I think he just wants to ignor u untill u go away.

19doug90

7/16's of an inch, thats how far youd have to move your pinky in order to not sound like an idiot.

Edit-Don't upload non-tech pics here please.

bigals87z28

aahahahah!!! nice!!

you have a dell?

19doug90

lol yes but its not even a pic of my computer...actually i stole the comment even from another website (check the web addy in the botttom of the pic maddox.xmission.com). While my point may not be original its still a good freakin point

FSTFBDY

iTrader: (33)

my buddies RA1 ASCD hood fit good..

my HARWOOD hood fits great..... but thers say they are total ****

go figure...

yous did look bad. 15% restoc seem whet everyone charges.

so I cant take any side but I can say yours deff. didnt look t ofit to well.