Stay away from Tpi specialties
08-07-2003, 11:29 AM
#1
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
Stay away from Tpi specialties
To make a long story short. I ordered a level 5 custom Prom. Which to start with is way overpriced. But anyway it took me a little while to get it tested in the car due to mechanical and weather restrictions. When I finally did get it in it didn't work worth a damn. I sent it hback to be reprogrammed, got it back finally (after it was sent to the wrong address.) And it still didn't work worth a damn. I called the owner over there Jim and told him the chip wasn't working, and I didn't want to have to send it to Minnesota every other week to be reprogrammed. He said it was not a problem to return it. So I sent it back and it's been over 4 months and still no refund. Jim kept promising me that the check was going in the mail, but it never did. I went to the Minnesota state attorney and the BBB and still no refund. But yet he still has the Prom and claims to have offered me an exchange for other products, which he never has. Jim from Tpis is a liar and runs a dirty business. I have heard others say that they never had a problem with Tpis. And that's probably true but if you’re thinking of doing business with them, I suggest you think again. Take it from me I’m out $575 and there is nothing I can do about it. DO NOT DO BUSINESS WITH TPI SPECIALTIES INC.
Last edited by MetalliCamaroRS; 12-06-2003 at 07:59 PM.
08-07-2003, 03:20 PM
#3
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
I realize now how much that is. I didn't research this website before i purchased it. At the time and with what i knew about it i thought that was the going price. Oh well hindsight is 20/20. I will continue to try to recoupe the money, but it dosen't look hopefull. I have to file in Minnesota to open a small claims case, and if i don't go there i will lose by default. the system sucks like that.
12-04-2003, 01:38 PM
#4
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
holy crap.... you could have made like 4 prom programers by now and have been making proms out the ying yang. You deffinatly got ripped. TPIS and SLP are crap. Both got there name on the map by making TPI parts, and now have totaly left TPI and third gen cars behind for more lucrative LS1, LT1 and in SLP's case, Mustang and Lightning parts.
12-04-2003, 01:55 PM
#5
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
TPIS -- Jim in particular
Just to play the devil's advocate.....
This doesn't sound like any experience that I've had with TPIS at all....and I've purchased many many parts from them.
I have nothing but GOOD things to say about TPIS. I've gotten quality parts, quality information from them every time I've dealt with them.
By the way....Jim is NOT the owner of TPIS. He is an employee there.
Jim, in particular, has always been ready, willing and able to help me anytime I've ever needed it. In fact, he has bent over backwards to make sure I've been satisfied with their products and information.
Is it possible that you waited to complain to them about the part beyond the time frame of TPIS's return policy? Also, is it really fair to publically defame an individual on a world-wide platform?
I mean really....go ahead and blast a company but the individual employee is only following the procedures laid out for him by his employer. You seem rather anxious to sue over this. Ever consider that they could do the same thing for defamation of character?
Just my $.02
Let the flaming begin
This doesn't sound like any experience that I've had with TPIS at all....and I've purchased many many parts from them.
I have nothing but GOOD things to say about TPIS. I've gotten quality parts, quality information from them every time I've dealt with them.
By the way....Jim is NOT the owner of TPIS. He is an employee there.
Jim, in particular, has always been ready, willing and able to help me anytime I've ever needed it. In fact, he has bent over backwards to make sure I've been satisfied with their products and information.
Is it possible that you waited to complain to them about the part beyond the time frame of TPIS's return policy? Also, is it really fair to publically defame an individual on a world-wide platform?
I mean really....go ahead and blast a company but the individual employee is only following the procedures laid out for him by his employer. You seem rather anxious to sue over this. Ever consider that they could do the same thing for defamation of character?
Just my $.02
Let the flaming begin
Last edited by MetalliCamaroRS; 12-06-2003 at 08:00 PM.
12-04-2003, 02:45 PM
#6
Member
Join Date: Sep 2001
Location: minn
Posts: 175
Received 0 Likes
on
0 Posts
Car: 1990 formula
Engine: 350 tpi supercharged
Transmission: 700 r4
tpis
i have also had crappy dealings with tpis and will never order anything there again.their poor service and overpriced products are what made me learn myself how to burn proms.
anyone in doubt just call them they will tell you most anything to try to sell you their overpriced products--besides if you look around all they mostly do is remarket other companies products under their name.
pete
as for sueing for 575 i'd fly in to go to court just to cost them time and cash
anyone in doubt just call them they will tell you most anything to try to sell you their overpriced products--besides if you look around all they mostly do is remarket other companies products under their name.
pete
as for sueing for 575 i'd fly in to go to court just to cost them time and cash
12-04-2003, 03:02 PM
#7
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
TPiS sucks. There were circumstances that led to the delay of the return of the prom, i was never asked for them so i never gave them. Reguardless of the return policy i was told that i would recieve a refund if i sent back the prom. I sent in the prom and they accepted it back even after they were aware of the amount of time that i had it. they never sent a refund, WHICH I WAS PROMISED MORE THAN ONCE. i could post the emails from Jim to prove everything i have written. so now they have my 575 dollar prom and the 575 dollars. They also said that they tried to contact me and work something out B.S. they never did. As for who Jim is i was under the impression that he was the owner if not then they should have had me dealing with the owner instead of ****** *** Jim . Heed my warnings to all that actually do research before buying parts don't do business with tpis. Also as for "defamation of character" Every word that i have typed is the truth and nothing but, so what could they sue for? If you don't want a bad reputation then don't do shaddy business!!! So yes it is fair to publically defame an individual on a world-wide platform this never would have happened it Tpis didn't screw me over so F-them.
Last edited by MetalliCamaroRS; 12-06-2003 at 08:01 PM.
Trending Topics
12-04-2003, 03:49 PM
#8
Supreme Member
Join Date: Sep 1999
Location: Oakville, Ct
Posts: 1,383
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1991Firebird T/A
Engine: 350
Transmission: Modified Viper t-56
Axle/Gears: dana 44, 3.55
sue for defamation? this is a public board, where anyone can practice free speech. period.
12-04-2003, 07:50 PM
#9
Junior Member
Join Date: Feb 2003
Location: E-ville, IN
Posts: 97
Likes: 0
Received 0 Likes
on
0 Posts
Car: '86 Trans Am
Engine: 305 TPI
Transmission: 700R4
Freedoms end when you infringe on someone elses rights. You can own a firearm, but you are not legally allowed to kill someone with one. You can say what you want about actions, ideas, companies, and items. You cannot say what you want about anyone at anytime. But anywho, why does TPiS even keep that business name anymore? They, to me, at least, are no specialists when it comes to TPI anymore. As was stated previously, they barely pay any attention to TPI anymore.
12-05-2003, 07:14 AM
#11
Supreme Member
Join Date: Mar 2003
Location: Florida
Posts: 4,771
Likes: 0
Received 14 Likes
on
10 Posts
Car: 1987 Black IROC-Z (SOLD)
Originally posted by Jed
TPIS = Total Price Inflation Specialists
TPIS = Total Price Inflation Specialists
12-05-2003, 07:26 AM
#12
Supreme Member
Join Date: Sep 1999
Location: Oakville, Ct
Posts: 1,383
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1991Firebird T/A
Engine: 350
Transmission: Modified Viper t-56
Axle/Gears: dana 44, 3.55
But what he is doing is no better or worse than writting to the BBB and leaving a mark on their record there...
I'm sorry, but posting comments about a business would never fly in court as defamation... it just wouldnt.
I'm sorry, but posting comments about a business would never fly in court as defamation... it just wouldnt.
12-05-2003, 08:48 AM
#13
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by fb305svs
But what he is doing is no better or worse than writting to the BBB and leaving a mark on their record there...
I'm sorry, but posting comments about a business would never fly in court as defamation... it just wouldnt.
But what he is doing is no better or worse than writting to the BBB and leaving a mark on their record there...
I'm sorry, but posting comments about a business would never fly in court as defamation... it just wouldnt.
"Jim from Tpis is a liar and runs a dirty business."
"...they should have had me dealing with the owner instead of ****** *** Jim ."
IS defamation of an "individual's" character. (call an attorney...or even a first year law student)
Also.....it says a lot about the intelligence of person that would be so juvenile as to post something such as "****** *** Jim ".
Fine...Freedom of Speech....wrap yourself in your flag when it's "convenient" to do so. At the very least do some research so you get the owners name correct.
Just to see for myself how hard it would have been for you to get contact information for the OWNER of TPIS, I just went to the tpis.com website and found his name in about 2 minutes. His email address and picture are right there for the public to find when they want to contact him. (I would list it, but YOU do that small effort for yourself).
Last edited by MetalliCamaroRS; 12-06-2003 at 08:02 PM.
12-05-2003, 11:20 AM
#14
In any dispute, there is always two sides to the issue, ( ask any married couple ). Some disputes, for whatever reason, are tough to resolve. I can't speak for, or come to the defense of "dantheihatemustangsguy79", but I can do so for TPIS in general, and Jim in particular. I've dealt with TPIS for around 3 yrs now, on several occasions, sometimes with Jim, sometimes with others. And NO, I'm NOT defending them because I've spent mega-bucks on their products, in fact, the amount of items I've purchased from them is relatively "modest"compared to what many on this board spend on their "hobby". Again, TPIS in general, and Jim in particular have always been nothing short of professional, courteous and honest to any and all questions and concerns I've presented to them. In fact, more than once, I've been advised against purchasing a given part, since it would be money wasted in my particular application. This hardly seems like a company out to "get" someones money at all costs. Bottom line: If you think their products / prices / support are not up to task, go elsewhere, theres lotta Tuned-Port type vendors out there.
And to actually resort to patheitc, junior high-type name calling behavior, on a supposedly "mature" forum as this is nothing short of sad!
And to actually resort to patheitc, junior high-type name calling behavior, on a supposedly "mature" forum as this is nothing short of sad!
Last edited by MetalliCamaroRS; 12-06-2003 at 08:02 PM.
12-05-2003, 01:02 PM
#15
Junior Member
Join Date: Dec 1999
Location: Bloomington, MN
Posts: 62
Likes: 0
Received 0 Likes
on
0 Posts
Car: '85 Z28
Engine: 396ci LT1
Transmission: T56
Axle/Gears: 4th Gen rear with 4.10s/Eaton posi
I've got a few things to say here...
First off...you (dantheihatemustangsguy79) proudly display your ignorance regarding this subject by stating that Jim is the owner of TPIS. You are in fact wrong, and IMO, lose all credibility, especially considering you seem to be going after him as though he is "a liar and runs a dirty business." Those are strong words from someone who doesn't even know what they're talking about.
Second off...you state that it took you a while to get the PROM in the car. Well please enlighten the readers as to EXACTLY how long that was. I have a good sense that you waited a number of months to install the PROM and then found that the combination of the parts that you "shotgunned" at your car aren't agreeing with each other. I would bet that the problem rests more with your lack of research/knowledge than in the tuning in the PROM. Not only that, but most businesses in the world have a set return policy, generally a month or two. I would bet it's safe to assume that you contacted them long past a month and then demanded special treatment or to be an exception to such a rule.
Not only that but regardless of your, or others' negative opinions of TPIS and their ability to produce quality parts, etc they continue to do well. You may think they programmed your PROM wrong, and who knows maybe a mistake was made, but they have been around since the beginning of this stuff (TPI, etc) and have been at the forefront of advancement for all things TPI/LT1/LS1 related, and will continue to do so. So bashing them, saying they suck, saying their parts/services suck is obviously ignorant and only displays your lack of knowledge of the subject.
You may feel that they copy others designs, but it is in fact just the opposite. Having been around this stuff for a long time, I am aware of companies that have taken a design of TPIS' and copied it and have been selling it as their own for quite some time. TPIS is not a company to do that, despite your accusations.
Personally...I have spent thousands of dollars at TPIS and will continue to do so. I have had nothing but absolutely positive experiences with them and I don't see that changing. What you see is what you get. They are up front, honest and definitely not interested in some clown who thinks he deserves something special or to be an exception to their policies, etc. Everyone wants something for free...
Onto the personal attacks on Jim...
Jim is a close personal friend of mine, and is nothing near the kind of person that has been portrayed in this thread. You can have all the negative opinions that you want of him or anyone for that matter, but to display them publicly, completely unwarrented (yes your claims and slanderous comments are unwarrented) is pure BS. Jim is a helluva nice guy and is as honest of a person as you could ever meet. Just because Jim doesn't find it necessary to honor your "I'm special because I say so, so make an exception for me and kiss my a**" attitude doesn't mean he's a bad person. He just has a backbone and isn't into kissing a**.
TPIS is in business for a reason, not because a bunch of jealous people like you guys post things on the internet about how much they "suck," but because what they do, they do well and with great success.
I've learned in life that people don't hate or bad mouth those who don't win or those who aren't at the top of their respective industry. You never hear anyone saying that they hate the Denver Nuggets or the Cleveland Cavaliers basketball teams...cause they consistently lose. But you always hear people saying how much they hate the LA Lakers...why, cause they're good and they win. It's that way with anyone in life.
People complain about TPIS because they're succeeding with what they do. They make parts that can't be beat (Mini Ram, for one) and it pisses people off, who can't afford them or beat them with their inferior parts. That is life and jealousy is a b*tch.
Mooose and 1991 RS 305 have hit it right on the head. If you don't like them, then don't do business with them, but calling names and slandering the business and its employees is truly pathetic.
I've said it before and I'll say it again...each time I come to this site/board I'm reminded bluntly of why it is that I never even so much as read the board, let alone post on it. As mature and as professional as you guys try to pass yourself off as...you fail miserably when it comes down to it. I guess it has to do with the demographics of those who can and do purchase 3rd Gens, most often. It's the unfortunate truth.
Eric
First off...you (dantheihatemustangsguy79) proudly display your ignorance regarding this subject by stating that Jim is the owner of TPIS. You are in fact wrong, and IMO, lose all credibility, especially considering you seem to be going after him as though he is "a liar and runs a dirty business." Those are strong words from someone who doesn't even know what they're talking about.
Second off...you state that it took you a while to get the PROM in the car. Well please enlighten the readers as to EXACTLY how long that was. I have a good sense that you waited a number of months to install the PROM and then found that the combination of the parts that you "shotgunned" at your car aren't agreeing with each other. I would bet that the problem rests more with your lack of research/knowledge than in the tuning in the PROM. Not only that, but most businesses in the world have a set return policy, generally a month or two. I would bet it's safe to assume that you contacted them long past a month and then demanded special treatment or to be an exception to such a rule.
Not only that but regardless of your, or others' negative opinions of TPIS and their ability to produce quality parts, etc they continue to do well. You may think they programmed your PROM wrong, and who knows maybe a mistake was made, but they have been around since the beginning of this stuff (TPI, etc) and have been at the forefront of advancement for all things TPI/LT1/LS1 related, and will continue to do so. So bashing them, saying they suck, saying their parts/services suck is obviously ignorant and only displays your lack of knowledge of the subject.
You may feel that they copy others designs, but it is in fact just the opposite. Having been around this stuff for a long time, I am aware of companies that have taken a design of TPIS' and copied it and have been selling it as their own for quite some time. TPIS is not a company to do that, despite your accusations.
Personally...I have spent thousands of dollars at TPIS and will continue to do so. I have had nothing but absolutely positive experiences with them and I don't see that changing. What you see is what you get. They are up front, honest and definitely not interested in some clown who thinks he deserves something special or to be an exception to their policies, etc. Everyone wants something for free...
Onto the personal attacks on Jim...
Jim is a close personal friend of mine, and is nothing near the kind of person that has been portrayed in this thread. You can have all the negative opinions that you want of him or anyone for that matter, but to display them publicly, completely unwarrented (yes your claims and slanderous comments are unwarrented) is pure BS. Jim is a helluva nice guy and is as honest of a person as you could ever meet. Just because Jim doesn't find it necessary to honor your "I'm special because I say so, so make an exception for me and kiss my a**" attitude doesn't mean he's a bad person. He just has a backbone and isn't into kissing a**.
TPIS is in business for a reason, not because a bunch of jealous people like you guys post things on the internet about how much they "suck," but because what they do, they do well and with great success.
I've learned in life that people don't hate or bad mouth those who don't win or those who aren't at the top of their respective industry. You never hear anyone saying that they hate the Denver Nuggets or the Cleveland Cavaliers basketball teams...cause they consistently lose. But you always hear people saying how much they hate the LA Lakers...why, cause they're good and they win. It's that way with anyone in life.
People complain about TPIS because they're succeeding with what they do. They make parts that can't be beat (Mini Ram, for one) and it pisses people off, who can't afford them or beat them with their inferior parts. That is life and jealousy is a b*tch.
Mooose and 1991 RS 305 have hit it right on the head. If you don't like them, then don't do business with them, but calling names and slandering the business and its employees is truly pathetic.
I've said it before and I'll say it again...each time I come to this site/board I'm reminded bluntly of why it is that I never even so much as read the board, let alone post on it. As mature and as professional as you guys try to pass yourself off as...you fail miserably when it comes down to it. I guess it has to do with the demographics of those who can and do purchase 3rd Gens, most often. It's the unfortunate truth.
Eric
Last edited by MetalliCamaroRS; 12-06-2003 at 08:03 PM.
12-05-2003, 01:51 PM
#16
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
Jesus guys, why dont you get bent out of shape about someones experiance? Problem is, TPIS ripped him for 600 bucks and he has not seen sight of it. I dont care if TPIS is run by jesus, buda and mohamed, the man is still wanting his money back. TPIS is a very $$$ and they charge way to much for what is done. Im glad that hes your friend, but this board was set up to talk about good and bad experiances people have had with vendors and other companies. Back off the man. I see that most of the people taking TPIS's side are from Min, so how much credibilty do you have? How do we know your not just someone thats works for TPIS and you got all mad about the bad press? For what TPIS does, its really not worth the money. This man has a perfect example of a problem with a company, and it wasnt a lack of communication, but at total disregard for the original poster and what he wanted. The PROM sucked, he wanted his money back and if TPIS is such an honorable company, why dont they own up and give him his money back. They didnt, and this person is pissed. Did he make this story up? I dont think so. He had a problem, TPIS wont fix it, so he reported it here. Its not the first time anyone on this board has had a problem with TPIS. I know Ill never buy from them.
12-05-2003, 01:54 PM
#17
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
Originally posted by LT1Powered85Z
I've said it before and I'll say it again...each time I come to this site/board I'm reminded bluntly of why it is that I never even so much as read the board, let alone post on it. As mature and as professional as you guys try to pass yourself off as...you fail miserably when it comes down to it. I guess it has to do with the demographics of those who can and do purchase 3rd Gens, most often. It's the unfortunate truth.
Eric
I've said it before and I'll say it again...each time I come to this site/board I'm reminded bluntly of why it is that I never even so much as read the board, let alone post on it. As mature and as professional as you guys try to pass yourself off as...you fail miserably when it comes down to it. I guess it has to do with the demographics of those who can and do purchase 3rd Gens, most often. It's the unfortunate truth.
Eric
12-05-2003, 02:04 PM
#18
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by bigals87z28
Jesus guys, why dont you get bent out of shape about someones experiance? Problem is, TPIS ripped him for 600 bucks and he has not seen sight of it. I dont care if TPIS is run by jesus, buda and mohamed, the man is still wanting his money back. TPIS is a very $$$ and they charge way to much for what is done. Im glad that hes your friend, but this board was set up to talk about good and bad experiances people have had with vendors and other companies. Back off the man. I see that most of the people taking TPIS's side are from Min, so how much credibilty do you have? How do we know your not just someone thats works for TPIS and you got all mad about the bad press? For what TPIS does, its really not worth the money. This man has a perfect example of a problem with a company, and it wasnt a lack of communication, but at total disregard for the original poster and what he wanted. The PROM sucked, he wanted his money back and if TPIS is such an honorable company, why dont they own up and give him his money back. They didnt, and this person is pissed. Did he make this story up? I dont think so. He had a problem, TPIS wont fix it, so he reported it here. Its not the first time anyone on this board has had a problem with TPIS. I know Ill never buy from them.
Jesus guys, why dont you get bent out of shape about someones experiance? Problem is, TPIS ripped him for 600 bucks and he has not seen sight of it. I dont care if TPIS is run by jesus, buda and mohamed, the man is still wanting his money back. TPIS is a very $$$ and they charge way to much for what is done. Im glad that hes your friend, but this board was set up to talk about good and bad experiances people have had with vendors and other companies. Back off the man. I see that most of the people taking TPIS's side are from Min, so how much credibilty do you have? How do we know your not just someone thats works for TPIS and you got all mad about the bad press? For what TPIS does, its really not worth the money. This man has a perfect example of a problem with a company, and it wasnt a lack of communication, but at total disregard for the original poster and what he wanted. The PROM sucked, he wanted his money back and if TPIS is such an honorable company, why dont they own up and give him his money back. They didnt, and this person is pissed. Did he make this story up? I dont think so. He had a problem, TPIS wont fix it, so he reported it here. Its not the first time anyone on this board has had a problem with TPIS. I know Ill never buy from them.
This guy can rip all he wants to on TPIS....but to rip on one employee and use his full name is just wrong.
12-05-2003, 02:26 PM
#19
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
Originally posted by Mooose
I have no problem with "the original poster" voicing his opinion of TPIS or any other company he may have had a bad experience with. I have a problem with his juvenile attitude and attacks on a person that only works for TPIS. I also have a problem that he chose to post his full name and call him names. I have a problem that he couldn't have posted his complaint without taking it to a personal level. THAT is juvenile and uncalled for. You don't see me saying like, for instance, "I didn't know anybody in New Jersey knew how to read and write do you?" Or..."Oh, your from New York. I once paid too much for a sandwich in New York so you must not have any credibility. How do I know you don't work for the same sandwich shop?" Come on....Minnesota is a big state.
This guy can rip all he wants to on TPIS....but to rip on one employee and use his full name is just wrong.
I have no problem with "the original poster" voicing his opinion of TPIS or any other company he may have had a bad experience with. I have a problem with his juvenile attitude and attacks on a person that only works for TPIS. I also have a problem that he chose to post his full name and call him names. I have a problem that he couldn't have posted his complaint without taking it to a personal level. THAT is juvenile and uncalled for. You don't see me saying like, for instance, "I didn't know anybody in New Jersey knew how to read and write do you?" Or..."Oh, your from New York. I once paid too much for a sandwich in New York so you must not have any credibility. How do I know you don't work for the same sandwich shop?" Come on....Minnesota is a big state.
This guy can rip all he wants to on TPIS....but to rip on one employee and use his full name is just wrong.
I understand why your mad at him for the name calling. Im more upset with the last poster that put that very beautiful spewing of crap. Im sure the original poster didnt know who owned what, and thought that the person he was dealing with was the owner. Yes, you can get uspet at the way he voiced his opinion at it, but you dont have to degrade the guy. Childish it may be, but writing about how third gen owners arent smart and are childish, that in itself isnt childish?
And for your information, NJ is #5 top state in education, and NY makes some killer sandwitches. Never had a problem with price on them though. The sandwitch shop comparison is a bit over board. I never got ripped on a 600 dollar sandwitch. I can see your argument, but my problem is you guys didnt have to elevate it to this level. He voiced his opinion, childish or not. You jumped on his case talking about slander and all this. This is a car site, the law site is 2 doors down, on your left.
I know all of you guys are cool, excpet for that tool talking so kindly about third gens, but you have to admit we all got a little carried away here, as does things tend to get on TGO. He got a crappy productin from TPIS, he called people names, flaming ensued, the lock is coming.
12-05-2003, 02:30 PM
#20
Face it Mooose, people from Minnesota have no credibility, people with 4019 posts do! ( its a joke, guys)
As for "dantheihatemustangsguy79" , I'd be willing to bet if he were to at least try to contact the actual owner of TPIS, and state his concern on a "adult" level, that it might be worth a shot.
As for "dantheihatemustangsguy79" , I'd be willing to bet if he were to at least try to contact the actual owner of TPIS, and state his concern on a "adult" level, that it might be worth a shot.
Last edited by 1991 RS 305; 12-05-2003 at 02:35 PM.
12-05-2003, 02:37 PM
#21
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by bigals87z28
And for your information, NJ is #5 top state in education, and NY makes some killer sandwitches. Never had a problem with price on them though.
And for your information, NJ is #5 top state in education, and NY makes some killer sandwitches. Never had a problem with price on them though.
12-05-2003, 02:46 PM
#22
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by 1991 RS 305
Face it Mooose, people from Minnesota have no credibility, people with 4019 posts do! ( its a joke, guys)
As for "dantheihatemustangsguy79" , I'd be willing to bet if he were to at least try to contact the actual owner of TPIS, and state his concern on a "adult" level, that it might be worth a shot.
Face it Mooose, people from Minnesota have no credibility, people with 4019 posts do! ( its a joke, guys)
As for "dantheihatemustangsguy79" , I'd be willing to bet if he were to at least try to contact the actual owner of TPIS, and state his concern on a "adult" level, that it might be worth a shot.
12-05-2003, 02:49 PM
#23
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
ahahah
what I ment with credibility is that TPIS is from the twin cities is it not? Now if you lived in, lets say, cali I wouldnt mind as much, but since TPIS is so close to all of you guys that the place must be like a local hang out and you guys will defend it if it gets bashed? It is safe to assume that correct? People do it here all the time and try to defend there shops(especialy thoes LS1 guys) and I just noticed a pattern. Not saying you guys are, but just commenting.
what I ment with credibility is that TPIS is from the twin cities is it not? Now if you lived in, lets say, cali I wouldnt mind as much, but since TPIS is so close to all of you guys that the place must be like a local hang out and you guys will defend it if it gets bashed? It is safe to assume that correct? People do it here all the time and try to defend there shops(especialy thoes LS1 guys) and I just noticed a pattern. Not saying you guys are, but just commenting.
12-05-2003, 03:27 PM
#24
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by bigals87z28
And for your information, NJ is #5 top state in education,
And for your information, NJ is #5 top state in education,
New Jersey ranks 18th for graduating high school students. (75%)
Minnesota ranks 7th (82%)
New Jersey only tested 6% of grads for a composit score of 21.2 on the ACT.
Minnesota tested 67% of grads for a composit score of 22.0
So....our 3rd gen drivers out-graduated your 3rd gen drivers.
(isn't this just plain ridiculous?)
12-05-2003, 04:01 PM
#25
Junior Member
Join Date: Dec 1999
Location: Bloomington, MN
Posts: 62
Likes: 0
Received 0 Likes
on
0 Posts
Car: '85 Z28
Engine: 396ci LT1
Transmission: T56
Axle/Gears: 4th Gen rear with 4.10s/Eaton posi
Yeah you're cool "Big Al."
I'm a troll...yet I've been here two years longer than you have? You're cool and you have more credibility than me just because my address includes "Minnesota?" Those claims are laughable at best. What's it like to be you?
And keep in mind that I own a 3rd Gen too there "Big Al." I'm more than familiar with 3rd Gen owners...and you are just strengthening that opinion, with your attack on me.
Yet I'm the "tool."
Not only that but having an opinion that something is too expensive is not worth a damn thing, if you then go on to buy it. You have no right to complain that it is too expensive if you are the bright one who chose to spend the money in the first place. That's like buying a car for X amount of dollars and then pissing and moaning about it later saying you think it is overpriced. Well if it's overpriced then why the hell did you buy it? Maybe think before you spend money. Seems like common sense to me.
And to answer your question...no TPIS is not a local hangout. Those of us posting have just had nothing but positive experiences there. That's all.
Here is exactly what happened with TPIS and the original poster of this thread. I did a bit of "research."
He bought the level 5 PROM in August of '02. Just as he said, initially, he didn't install the PROM for many months afterwards, and finally asked to return it in February of '03. How many months is that? 6 months after purchasing the PROM he demanded he be able to return the PROM. So after being worked with by TPIS, they offered to reprogram the PROM. He sent it to the wrong address so it took a bit to get that going. He got it back and still demanded to be refunded for the PROM that he sat on for long past their return window. He was then offered to exchange it, but NOT return it, but he turned them down, saying that he would never put any of TPIS' parts on his car ever again. SO...dfhe turned down their offer to help him.
So then he wrote a letter to the Atorney General of Minnesota and one to the BBB of Minnesota. They contacted TPIS and after talking to TPIS, they agreed with the way they handled the situation, and agreed that he was out of line in demanding a return of a product that he purchased 6 months prior, that he sat on and did nothing with. The reason that nothing has come of it since then, is because TPIS was informed that they were in the right and had handled it the way a business should handle it, and because those governing agencies felt that he didn't have a leg to stand on, in this situation.
So after being shot down by both of those agencies, he realized there was nothing more that he could do to get something for free, so he decided to defame the business' character on a public forum, so he could feel a little bit better about himself.
So...both the Atorney General of Minnesota as well as the BBB of Minnesota felt that TPIS had done NOTHING wrong regarding this situation and that infact they did NOT rip the author of this thread off. So therefore, their name and Jim's name has been undeservingly tainted for a completely unjust reason, just because this guy felt like being a pr*ck, basically because of his own laziness and lack of ability to comply with the company's set forth return policy. That is the long and short of it, period.
So flame away at me and the rest of us from MN...go ahead. I may have a personal connection to TPIS, but that is all. I am not employed by them...but I will tell you that when someone is being unjustly torn apart with no substantial evidence (just like with the relatively recent ASCD stuff) I will defend them.
I mean no disrespect to anyone on this board...so don't get mad at me. I'm just calling it like I see it.
Eric
I'm a troll...yet I've been here two years longer than you have? You're cool and you have more credibility than me just because my address includes "Minnesota?" Those claims are laughable at best. What's it like to be you?
And keep in mind that I own a 3rd Gen too there "Big Al." I'm more than familiar with 3rd Gen owners...and you are just strengthening that opinion, with your attack on me.
Yet I'm the "tool."Not only that but having an opinion that something is too expensive is not worth a damn thing, if you then go on to buy it. You have no right to complain that it is too expensive if you are the bright one who chose to spend the money in the first place. That's like buying a car for X amount of dollars and then pissing and moaning about it later saying you think it is overpriced. Well if it's overpriced then why the hell did you buy it? Maybe think before you spend money.
Seems like common sense to me.And to answer your question...no TPIS is not a local hangout. Those of us posting have just had nothing but positive experiences there. That's all.
Here is exactly what happened with TPIS and the original poster of this thread. I did a bit of "research."
He bought the level 5 PROM in August of '02. Just as he said, initially, he didn't install the PROM for many months afterwards, and finally asked to return it in February of '03. How many months is that? 6 months after purchasing the PROM he demanded he be able to return the PROM. So after being worked with by TPIS, they offered to reprogram the PROM. He sent it to the wrong address so it took a bit to get that going. He got it back and still demanded to be refunded for the PROM that he sat on for long past their return window. He was then offered to exchange it, but NOT return it, but he turned them down, saying that he would never put any of TPIS' parts on his car ever again. SO...dfhe turned down their offer to help him.
So then he wrote a letter to the Atorney General of Minnesota and one to the BBB of Minnesota. They contacted TPIS and after talking to TPIS, they agreed with the way they handled the situation, and agreed that he was out of line in demanding a return of a product that he purchased 6 months prior, that he sat on and did nothing with. The reason that nothing has come of it since then, is because TPIS was informed that they were in the right and had handled it the way a business should handle it, and because those governing agencies felt that he didn't have a leg to stand on, in this situation.
So after being shot down by both of those agencies, he realized there was nothing more that he could do to get something for free, so he decided to defame the business' character on a public forum, so he could feel a little bit better about himself.
So...both the Atorney General of Minnesota as well as the BBB of Minnesota felt that TPIS had done NOTHING wrong regarding this situation and that infact they did NOT rip the author of this thread off. So therefore, their name and Jim's name has been undeservingly tainted for a completely unjust reason, just because this guy felt like being a pr*ck, basically because of his own laziness and lack of ability to comply with the company's set forth return policy. That is the long and short of it, period.
So flame away at me and the rest of us from MN...go ahead. I may have a personal connection to TPIS, but that is all. I am not employed by them...but I will tell you that when someone is being unjustly torn apart with no substantial evidence (just like with the relatively recent ASCD stuff) I will defend them.
I mean no disrespect to anyone on this board...so don't get mad at me. I'm just calling it like I see it.
Eric
12-05-2003, 04:10 PM
#26
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
Originally posted by Mooose
Just because I happen to work in education and like statistics I can't resist throwing a few around myself (as long as it got brought up). I know it has nothing to do with the subject at hand....but....
New Jersey ranks 18th for graduating high school students. (75%)
Minnesota ranks 7th (82%)
New Jersey only tested 6% of grads for a composit score of 21.2 on the ACT.
Minnesota tested 67% of grads for a composit score of 22.0
So....our 3rd gen drivers out-graduated your 3rd gen drivers.
(isn't this just plain ridiculous?)
Just because I happen to work in education and like statistics I can't resist throwing a few around myself (as long as it got brought up). I know it has nothing to do with the subject at hand....but....
New Jersey ranks 18th for graduating high school students. (75%)
Minnesota ranks 7th (82%)
New Jersey only tested 6% of grads for a composit score of 21.2 on the ACT.
Minnesota tested 67% of grads for a composit score of 22.0
So....our 3rd gen drivers out-graduated your 3rd gen drivers.
(isn't this just plain ridiculous?)
http://www.local6.com/education/2540402/detail.html
ok im done...
12-05-2003, 09:22 PM
#27
Member
Join Date: May 2002
Location: Elk Grove, CA
Posts: 206
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1988 Pontiac Trans-AM
Engine: TPI 350 (5.7L)
Transmission: 700R4
All I can see is two sets of losers hear:
1:One poor guy who is out $600.00
2:TPIS whos rep is sh*t on.
Should he have got it intalled sooner? Yes!
Should TPIS gone the extra mile for the guy? I think so.
Running a bussiness is hard and there are problem costumers. However, the customer is the life blood. I think few people this guy talks to are going to buy from TPIS.
my to cents.
Image removed- Please don't upload pics that have absolutely nothing to do with the thread. Thank you.
1:One poor guy who is out $600.00
2:TPIS whos rep is sh*t on.
Should he have got it intalled sooner? Yes!
Should TPIS gone the extra mile for the guy? I think so.
Running a bussiness is hard and there are problem costumers. However, the customer is the life blood. I think few people this guy talks to are going to buy from TPIS.
my to cents.
Image removed- Please don't upload pics that have absolutely nothing to do with the thread. Thank you.
Last edited by MetalliCamaroRS; 12-06-2003 at 08:06 PM.
12-05-2003, 09:54 PM
#28
honestly i've bought parts from companies over 2 years ago which still haven't gone onto my project car. That why these things are called "projects" i would think that in the automotive industry people would understand this more. just because i spent $2500 at summit two years ago doesn't mean that there's 2500 worth of parts on my car running around just yet. See my point, furthermore, the guy is STILL out $600 regardless of the time span due to the part being crap. Honestly, maybe it was the way he went about it. But my approach might have been more calm-headed, but i still would want my money back, regardless of the time span since these cars aren't put together most times within a month or two.
Off my soapbox. :nono:
Off my soapbox. :nono:
12-05-2003, 10:17 PM
#29
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
So you want to know what the delay was. Well here it goes I was in the process of moving to a new state when I purchased the prom. So that was a bit of a delay. Also the intake I had was leaking so the car wasn't running for a while, then we had a really bad winter, and since I couldn't work on the car for about 3 or 4 months that didn't help my situation. So once I could start working on the car in my spare time I finally got it running. And check this out I tried calling tpis about the problems I was having with the car and I spoke to Jim , which he "lied about" in his letter to the BBB, but anyway I tried some ides he gave me and they didn't work. Keep in mind the whole time I was doing this I had Their Custom Prom built for my specific setup in the car. So after a few months of delays and time spent working on the car and failed attempts to get it running I got a crazy idea to put the Original prom that came with the car in and see what happened. After I did this the car starts and runs with no problems. HMMM so the custom Tpis chip was worthless and didn't work. I called and spoke to Jim and asked NOT DEMANDED for a refund because the chip didn't work and I didn't want to have to send it back and forth to MN every week. He said that this was not a problem and he would refund me. I waited a week. No refund. I waited 2 weeks. No refund. I emailed Jim and he emailed me back saying that it was past their credit card time limit and he was going to send me a check. At this point he was aware of the time I had the chip and was still agreeing to refund me. But yet in his response to the BBB he said that he was not aware at first of how long it had been since I purchased the Prom. LIES. So I waited another 2 weeks. No refund. I emailed Jim again, he said that he was away on a business trip and would be sending the check out soon. I waited another 2 weeks still no check. So I emailed Jim again, at this point he stopped emailing me back so I emailed him one last time telling him that it had been too long and I was contacting the BBB and the attorney general of MN he never wrote back after that. So I did contact these people and filed a complaint. He wrote back to them and lied numerous times. Let me just point out a few. He said that I never contacted them for help, LIE. I contacted them and spoke with Jim and they never offered to reprogram the prom, THEY AGGREED TO REFUD ME, also I asked about getting store credit, they told me they don’t do store credit they just refund money. But yet in his letter to the BBB he said he offered me store credit .LIES. Jim said that he didn't get my emails, LIES. Everyone here knows that when you send an email and it doesn’t go to the recipient you will get an undelivered message back. I never got any undelivered messages back so I know he got the emails it's not even an arguable issue! He can lie till he’s blue in the face and say he didn’t get m emails. I know he got them. He said he couldn't contact me because my email and # weren't working, impossible for 1 they have me on file and none of my info has changed, 2 I wrote my full name and address and Phone # on EVERY email I sent them, 3 they contacted me at my Phone # for a Previous problem I had with them. LIES LIES LIES.
Like I said before the bottom line is that they told me that they were going to refund me even though I was beyond the return time limit, then they didn’t. They took the prom back and kept the money, my loss, end of story.
If you’re a business and you say your going to give a refund then change your mind and not bother to tell the person, which is exactly what they did, of course I’m gonna try to hurt their reputation. The thing is they still have the prom so I would actually think that would be theft right?? The real problem with all this is that their in MN and I’m in NY so even though 600 is allot of money it isn't worth the time and money that would have to be spent to recoup it. They are aware of this and that's why they changed their minds about my refund. I have every right to post about my experience with the company and their employees. I have not lied about any bit of anything I’ve posted maybe I was immature about calling Jim a ****** but I’m pissed off. But I agree that 1 comment was uncalled for. Other than that I am totally in the right in the Aftermarket Vendor Review Board to post what I have posted and you can’t argue that. So to all those who are defending me thank you. To those of you tying to save face for Tpis good luck. And to everyone else who’s thinking about doing business with them DON’T DO IT. STAY AWAY FROM TPIS!!!!!!!!!!!!!!!!!!!!
Like I said before the bottom line is that they told me that they were going to refund me even though I was beyond the return time limit, then they didn’t. They took the prom back and kept the money, my loss, end of story.
If you’re a business and you say your going to give a refund then change your mind and not bother to tell the person, which is exactly what they did, of course I’m gonna try to hurt their reputation. The thing is they still have the prom so I would actually think that would be theft right?? The real problem with all this is that their in MN and I’m in NY so even though 600 is allot of money it isn't worth the time and money that would have to be spent to recoup it. They are aware of this and that's why they changed their minds about my refund. I have every right to post about my experience with the company and their employees. I have not lied about any bit of anything I’ve posted maybe I was immature about calling Jim a ****** but I’m pissed off. But I agree that 1 comment was uncalled for. Other than that I am totally in the right in the Aftermarket Vendor Review Board to post what I have posted and you can’t argue that. So to all those who are defending me thank you. To those of you tying to save face for Tpis good luck. And to everyone else who’s thinking about doing business with them DON’T DO IT. STAY AWAY FROM TPIS!!!!!!!!!!!!!!!!!!!!
Last edited by MetalliCamaroRS; 12-06-2003 at 08:04 PM.
12-06-2003, 02:48 AM
#32
Junior Member
Join Date: Dec 1999
Location: Bloomington, MN
Posts: 62
Likes: 0
Received 0 Likes
on
0 Posts
Car: '85 Z28
Engine: 396ci LT1
Transmission: T56
Axle/Gears: 4th Gen rear with 4.10s/Eaton posi
All I see are empty claims by some 20something punk calling people liars and his loyal minions following suit with things like "I agree" and "word." Lame.
To this point you offer absolutely NO proof of these "letters" that Jim supposedly sent to the BBB. If he sent them, how do YOU know what he wrote? Where do you get off calling him a liar?
Like I said, you call him and TPIS liars because you didn't get what you wanted.
All businesses in the world have policies...whether about returning products or about other things. I don't know of another automotive business out there that will let you return parts after months and months of non-use and claims of disfunction. Buy from any shop or vendor that you love and bow down to, and see what their return policy is...see if it differs from the likes of TPIS or any other shop.
Just remember...you most often times get treated with the same attitude that you're treating someone else with. If you come at someone like 30 grit sandpaper, they're more than likely going to come back at you the same way.
But continue being immature, as will your followers.
"Word."
Eric
To this point you offer absolutely NO proof of these "letters" that Jim supposedly sent to the BBB. If he sent them, how do YOU know what he wrote? Where do you get off calling him a liar?
Like I said, you call him and TPIS liars because you didn't get what you wanted.
All businesses in the world have policies...whether about returning products or about other things. I don't know of another automotive business out there that will let you return parts after months and months of non-use and claims of disfunction. Buy from any shop or vendor that you love and bow down to, and see what their return policy is...see if it differs from the likes of TPIS or any other shop.
Just remember...you most often times get treated with the same attitude that you're treating someone else with. If you come at someone like 30 grit sandpaper, they're more than likely going to come back at you the same way.
But continue being immature, as will your followers.
"Word."
Eric
Last edited by MetalliCamaroRS; 12-06-2003 at 08:04 PM.
12-06-2003, 03:14 PM
#34
Supreme Member
iTrader: (8)
Join Date: Oct 2001
Location: Il
Posts: 11,873
Received 898 Likes
on
589 Posts
Car: 1989-92 FORMULA350 305 92 Hawkclone
Engine: 4++,350 & 305 CIs
Transmission: 700R4 4800 vig 18th700R4 t56 ZF6 T5
Axle/Gears: 3.70 9"ford alum chunk,dana44,9bolt
I don't think anybody should ever buy a chip without the car and chip burner in the same room ....Always do the chip with the car and a wide band O2... NOBODY can do a chip right (ED WRONG comes to mind)without the car.. every car is different... i don't like guessing...
but sorry about your problem with TPIS.. I have always had good luck with them....
but sorry about your problem with TPIS.. I have always had good luck with them....
12-06-2003, 03:19 PM
#35
Supreme Member
Join Date: Nov 2001
Location: Ocean, NJ
Posts: 4,456
Likes: 0
Received 2 Likes
on
2 Posts
Car: Check The Sig
Originally posted by Tony Walch
I don't think anybody should ever buy a chip without the car and chip burner in the same room ....Always do the chip with the car and a wide band O2... NOBODY can do a chip right (ED WRONG comes to mind)without the car.. every car is different... i don't like guessing...
but sorry about your problem with TPIS.. I have always had good luck with them....
I don't think anybody should ever buy a chip without the car and chip burner in the same room ....Always do the chip with the car and a wide band O2... NOBODY can do a chip right (ED WRONG comes to mind)without the car.. every car is different... i don't like guessing...
but sorry about your problem with TPIS.. I have always had good luck with them....
at Ed Wrong... Is he asian?
12-06-2003, 05:18 PM
#36
Member
Join Date: Sep 2001
Location: minn
Posts: 175
Received 0 Likes
on
0 Posts
Car: 1990 formula
Engine: 350 tpi supercharged
Transmission: 700 r4
575 chip
seems to me you charge someone 575 for a chip ,then it takes him too long to get his project running,partly because of a crap chip.then he sends the "bad" chip back because tpis says they will refund his money then they change their mind and keep his chip and his money and yet there are people who defend this type of business practice?
seems to me tpis owes him somthing.as for me i wouldent give tpis 1 cent of my money for their products like i said up top look around others make the same or better products in most cases they are just an expensive middle man.
pete
seems to me tpis owes him somthing.as for me i wouldent give tpis 1 cent of my money for their products like i said up top look around others make the same or better products in most cases they are just an expensive middle man.
pete
12-06-2003, 08:23 PM
#37
Supreme Member
iTrader: (15)
Join Date: Jan 2001
Posts: 8,030
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1989 IROC-Z
Engine: 383 stroker
Transmission: 700R4 3500 stall, TransGo shift kit
Axle/Gears: Moser 9", 4.11:1
I have edited out Jim's last name because he is just a customer service rep and his last name isn't needed.
I pretty much agree with the "troll" from Minnesota with no credibility
People need to grow up. Stuff like this really does make thirdgen.org look bad. If you have a problem with a product and you throw a fit and act like you're eight years old, a major company isn't going to stand for that. Coming on here saying that the company sucks and calling their service rep all kinds of names is only making YOU look less credible. If you come at them with a more adult like approach, they will treat you like an adult and will more than likely help you out, or at least compromise with you a little.
TPIS is a reputable company and I'm sure his money will be refunded eventually. Stuff happens and checks get lost or misplaced. And I'm sure if he came at them like a jerk, they aren't in a big hurry to get his check in the mail.
And as for all those saying he got ripped off on the price for the chip- maybe he did. But when I'm spending $500 on something, I usually do some research into what I'm getting, where else it is available and other prices. If you just buy the first thing you see without looking into it, you're gonna over pay quite often. And if TPIS is so overpriced then you don't have to buy from them. Something they are doing must be working though.
I haven't purchased anything from TPIS before, so I cannot talk from experience at all. But given the way this "complaint" was made, it isn't making me think twice about it. I would still definately consider buying from them in the future.
This isn't going to get locked, because as immature as some of this stuff is, it is still a review of a vendor. People can read this thread and make their own decisions on who is to blame. Just keep it clean and don't use Jim's whole name please.
Thank you.
I pretty much agree with the "troll" from Minnesota with no credibility
People need to grow up. Stuff like this really does make thirdgen.org look bad. If you have a problem with a product and you throw a fit and act like you're eight years old, a major company isn't going to stand for that. Coming on here saying that the company sucks and calling their service rep all kinds of names is only making YOU look less credible. If you come at them with a more adult like approach, they will treat you like an adult and will more than likely help you out, or at least compromise with you a little. TPIS is a reputable company and I'm sure his money will be refunded eventually. Stuff happens and checks get lost or misplaced. And I'm sure if he came at them like a jerk, they aren't in a big hurry to get his check in the mail.
And as for all those saying he got ripped off on the price for the chip- maybe he did. But when I'm spending $500 on something, I usually do some research into what I'm getting, where else it is available and other prices. If you just buy the first thing you see without looking into it, you're gonna over pay quite often. And if TPIS is so overpriced then you don't have to buy from them. Something they are doing must be working though.
I haven't purchased anything from TPIS before, so I cannot talk from experience at all. But given the way this "complaint" was made, it isn't making me think twice about it. I would still definately consider buying from them in the future.
This isn't going to get locked, because as immature as some of this stuff is, it is still a review of a vendor. People can read this thread and make their own decisions on who is to blame. Just keep it clean and don't use Jim's whole name please.
Thank you.
12-06-2003, 10:40 PM
#38
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
"Just remember...you most often times get treated with the same attitude that you're treating someone else with. If you come at someone like 30 grit sandpaper, they're more than likely going to come back at you the same way. "
Believe it or not (and really I don't care if you don't believe me) I was nothing but polite and professional with Tpis from the start. I didn't throw a fit with Tpis. I waited for my refund for over a month and when I stopped getting responses from them I went to the next level with the BBB and attorney general. When that didn't work I posted here. I never posted this board about this problem until all else failed. I am not a liar everything I’ve typed is true.
LT1Powered85Z your friends with people from Tpis that is the only reason your defending what they did. I'm sure that everyone else who has actually read about the full story of what happened will agree. Tpis screwed me out of my chip and money. There's no disputing that fact. At this point in all of this I can do nothing but post what happened and hope that people will think twice before doing business with Tpis. You can call me whatever names you want I don't really care this is the internet I mean come on what could possibly come from us cursing each other out with the keyboard it makes me lol. Here are some emails from Jim.
This is all copy and paste right from my inbox I didn’t make this stuff up.
This is a reply to an email I wrote asking if the check was in the mail.
Date: Mon, 12 May 2003 15:41:08 -0400
From: <###TPIS@aol.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###ith@excite.com>
Subject: Re:
Hi Daniel....sorry for the delay. I have been gone quite a bit these last few weeks. Thank you for the reminder and I will get a check in the mail to you.
Jim
This is also a reply asking where the check was:
Date: Wed, 28 May 2003 09:13:01 EDT
From: <###TPIS@aol.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###ith@excite.com>
Subject: Re: Level 5 Prom Return
In a message dated 5/21/2003 8:36:07 AM Central Daylight Time, ###ith@excite.com writes:
Jim I’m just writing to confirm that the check is in the mail, if not please send out an email when it is.
Daniel B Greene
#########
Lake Ronkonkoma, NY 11779
###-###-$$$$
Should have it the beginning of next week Daniel.
Jim
(I blocked out the address and phone number) And to prove I’m not lying that was on every email sent to him from the start.
Now this is a good one. This is my reply to Jim after he wrote me asking for my phone # and address. If you noticed the dates are in chronological order thus far again I blocked my address and # but I can assure you that it was correct in the email reply.
Date: Tue, 3 Jun 2003 20:59:20 -0400
From: Daniel <###ith@excite.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###TPIS@aol.com>
Subject: RE: PROM return
OK here it goes. When I purchased the Level Prom Part Number 420-500 for $575.00 on August, 13th 2002 I lived ataniel B Greene ### Middle RoadDresdan, ME 04342 207-737-8382My order # was 334428I have since gotten out of the military and moved back to New York. My current address isaniel B Greene @@ @@@@@@@@ @@Lake Ronkonkoma, NY 11779 ### ### ####I don't want to come across the wrong way here, but I sent that prom back in April. And I enclosed a copy of the original receipt with it. Why is it that I'm just now being asked for my address for the refund? When my credit card company charged you the $49 after you refunded me already. You called me and let me know. I called them as soon as I got off the phone with you and got it straightened out. You were credited back the $49 on April 4th. Now $575 is a lot of money and I could really use it right about now. So I hope that the information above will be enough to get a check in the mail to me at ## ########Lake Ronkonkoma, NY 11779 ### ### #### I'm in school Monday to Friday from 7am until 3pmEST, I can be reached after that.
Daniel --- On Tue 06/03, ###TPIS@aol.com wrote:From: [mailto: ###TPIS@aol.com]To: ###ith@excite.comDate: Tue, 3 Jun 2003 14:43:08 EDTSubject: PROM returnHi Daniel.could you give me your address and phone number? Looks like the one I have here doesn;t work.
Jim
This is the final email I sent Jim. As you can see up to this point I was trying the best I can to remain calm and not come across like 30 grit sandpaper.
Date: Mon, 9 Jun 2003 15:35:55 -0400
From: Daniel <###ith@excite.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###TPIS@aol.com>
Subject: ??Prom Return??
Jim,
I replied to your email the other day, about my address and phone number. I am now inquiring as to whether you got it and have sent out the check for my Prom return. I'm getting extremely upset with this whole process. IT'S BEEN OVER TWO MONTHS, what's going on? If I do not receive a reply to this email on or before June 10th, verifying that the check for $575 dollars is in the mail I will be contacting Consumer affairs, and the Better business bureau. I will also be contacting some lawyers to see just what course of action I can take against Tpi specialties, inc. And I'm pretty sure that mail fraud will be one of them. Also just so you know I have the receipt from the certified package that I sent the Prom back in, and I saved the emails you sent ensuring me that you did receive the Prom and were in the process of sending me my full return. What I would rather is we cut through all this nonsense, and you send me my check. PLAIN AND SIMPLE!!! I don't see why it has to come to threats with your company in order to get simple matters corrected? Pretty please with sugar on top send me my refund of the Prom that I returned to you. Thank you very much,
Daniel B Greene
@@@@@@@@
Lake Ronkonkoma, NY 11779
631-###@@@@
This is all true and I did not edit any info other than my address, email address, and phone # and jim's email address. now you can’t tell me I was in the wrong or that I shouldn’t have posted anything that I did but I think these email speak for themselves. Notice that never was there a mention of the return coming back to late, or of store credit, or of reburning the chip again.
Believe it or not (and really I don't care if you don't believe me) I was nothing but polite and professional with Tpis from the start. I didn't throw a fit with Tpis. I waited for my refund for over a month and when I stopped getting responses from them I went to the next level with the BBB and attorney general. When that didn't work I posted here. I never posted this board about this problem until all else failed. I am not a liar everything I’ve typed is true.
LT1Powered85Z your friends with people from Tpis that is the only reason your defending what they did. I'm sure that everyone else who has actually read about the full story of what happened will agree. Tpis screwed me out of my chip and money. There's no disputing that fact. At this point in all of this I can do nothing but post what happened and hope that people will think twice before doing business with Tpis. You can call me whatever names you want I don't really care this is the internet I mean come on what could possibly come from us cursing each other out with the keyboard it makes me lol. Here are some emails from Jim.
This is all copy and paste right from my inbox I didn’t make this stuff up.
This is a reply to an email I wrote asking if the check was in the mail.
Date: Mon, 12 May 2003 15:41:08 -0400
From: <###TPIS@aol.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###ith@excite.com>
Subject: Re:
Hi Daniel....sorry for the delay. I have been gone quite a bit these last few weeks. Thank you for the reminder and I will get a check in the mail to you.
Jim
This is also a reply asking where the check was:
Date: Wed, 28 May 2003 09:13:01 EDT
From: <###TPIS@aol.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###ith@excite.com>
Subject: Re: Level 5 Prom Return
In a message dated 5/21/2003 8:36:07 AM Central Daylight Time, ###ith@excite.com writes:
Jim I’m just writing to confirm that the check is in the mail, if not please send out an email when it is.
Daniel B Greene
#########
Lake Ronkonkoma, NY 11779
###-###-$$$$
Should have it the beginning of next week Daniel.
Jim
(I blocked out the address and phone number) And to prove I’m not lying that was on every email sent to him from the start.
Now this is a good one. This is my reply to Jim after he wrote me asking for my phone # and address. If you noticed the dates are in chronological order thus far again I blocked my address and # but I can assure you that it was correct in the email reply.
Date: Tue, 3 Jun 2003 20:59:20 -0400
From: Daniel <###ith@excite.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###TPIS@aol.com>
Subject: RE: PROM return
OK here it goes. When I purchased the Level Prom Part Number 420-500 for $575.00 on August, 13th 2002 I lived at
aniel B Greene ### Middle RoadDresdan, ME 04342 207-737-8382My order # was 334428I have since gotten out of the military and moved back to New York. My current address isaniel B Greene @@ @@@@@@@@ @@Lake Ronkonkoma, NY 11779 ### ### ####I don't want to come across the wrong way here, but I sent that prom back in April. And I enclosed a copy of the original receipt with it. Why is it that I'm just now being asked for my address for the refund? When my credit card company charged you the $49 after you refunded me already. You called me and let me know. I called them as soon as I got off the phone with you and got it straightened out. You were credited back the $49 on April 4th. Now $575 is a lot of money and I could really use it right about now. So I hope that the information above will be enough to get a check in the mail to me at ## ########Lake Ronkonkoma, NY 11779 ### ### #### I'm in school Monday to Friday from 7am until 3pmEST, I can be reached after that. Daniel --- On Tue 06/03, ###TPIS@aol.com wrote:From: [mailto: ###TPIS@aol.com]To: ###ith@excite.comDate: Tue, 3 Jun 2003 14:43:08 EDTSubject: PROM returnHi Daniel.could you give me your address and phone number? Looks like the one I have here doesn;t work.
Jim
This is the final email I sent Jim. As you can see up to this point I was trying the best I can to remain calm and not come across like 30 grit sandpaper.
Date: Mon, 9 Jun 2003 15:35:55 -0400
From: Daniel <###ith@excite.com>
[ Add to Address Book | Block Address | Report as Spam ]
To: <###TPIS@aol.com>
Subject: ??Prom Return??
Jim,
I replied to your email the other day, about my address and phone number. I am now inquiring as to whether you got it and have sent out the check for my Prom return. I'm getting extremely upset with this whole process. IT'S BEEN OVER TWO MONTHS, what's going on? If I do not receive a reply to this email on or before June 10th, verifying that the check for $575 dollars is in the mail I will be contacting Consumer affairs, and the Better business bureau. I will also be contacting some lawyers to see just what course of action I can take against Tpi specialties, inc. And I'm pretty sure that mail fraud will be one of them. Also just so you know I have the receipt from the certified package that I sent the Prom back in, and I saved the emails you sent ensuring me that you did receive the Prom and were in the process of sending me my full return. What I would rather is we cut through all this nonsense, and you send me my check. PLAIN AND SIMPLE!!! I don't see why it has to come to threats with your company in order to get simple matters corrected? Pretty please with sugar on top send me my refund of the Prom that I returned to you. Thank you very much,
Daniel B Greene
@@@@@@@@
Lake Ronkonkoma, NY 11779
631-###@@@@
This is all true and I did not edit any info other than my address, email address, and phone # and jim's email address. now you can’t tell me I was in the wrong or that I shouldn’t have posted anything that I did but I think these email speak for themselves. Notice that never was there a mention of the return coming back to late, or of store credit, or of reburning the chip again.
Last edited by dantheihatemustangsguy79; 12-07-2003 at 12:40 PM.
12-08-2003, 08:39 AM
#39
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by dantheihatemustangsguy79
. I have not lied about any bit of anything I’ve posted maybe I was immature about calling Jim a ****** but I’m pissed off. But I agree that 1 comment was uncalled for. Other than that I am totally in the right in the Aftermarket Vendor Review Board to post what I have posted and you can’t argue that.
. I have not lied about any bit of anything I’ve posted maybe I was immature about calling Jim a ****** but I’m pissed off. But I agree that 1 comment was uncalled for. Other than that I am totally in the right in the Aftermarket Vendor Review Board to post what I have posted and you can’t argue that.
This is all I was looking to see. Personally, I have no problem whatsoever with you voicing an opinion on the company. That is your right to do. I just found it unfair to badmouth the individual.
Good luck.
12-08-2003, 10:01 AM
#40
Junior Member
Join Date: Dec 2003
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Ok.....here's a summary for everyone. I am Jim. Dainiel bought a PROM, and I wasn't able to refund his money because of the period of time that passed. I orignally didn't think it would be problem when he requested it, but didn't know when he bought it. After I found out when he bought it, I was told that we couldn't refund his money. Not my decision, not my department. I am an Employee of TPIS. I am not TPIS or the owner therefore alot of things are toally out of my control. Calling ME names is not only immature, it also uncalled for. I was told I could offer Daniel an exhange for parts, BUT he said he wouldn't bolt anything on his car that came from me. So done deal.....I did what I could as an EMPLOYEE, but Daniel didn't want to accept the terms. And thats fine too. There is no reason to call me names and attack me personally. I didn't sell you the part or deny you a refund. TPIS did. If someone from the Navy had differnent religous beliefs than me, would I condemn everone in the Navy and call them names and attack them publicly? I wouldn't. I wonder if Daniel would. To summarize, I didn't make the decision to not refund Daniel's money. What I have done though, is drive customers to the airport, pick them up 3 hours away so they can pick up thier car, stay late so they can pick a part up, drive to work on the weekend if they need a part, help them install a fuel pump at a track event, and I also mentor school kids from time to time at local schools. These things have to do with the type of person I am. The transaction Daniel Greene has with TPIS isn't and this is because I don't make decisions for TPIS. If anyone has a problem with thier car that you can't figure out, give me a call. I've been an employee at TPIS for 14 years and I along with everone @ TPIS knows TPI cars well. I have raced them, worked on racing teams that raced them and I know how to fix the problems associated with them. TPIS has been around since 1985 when TPI engine came out. We aren't an internet company that will be here for a year and disappear. Myron (the owner) has many years of engine building experience and has made alot of contributions to the industry to move it forward. I won't reply to this thread anymore since it does absolutley nothing to do so. ALOT of but not all Message boards spread negativity and false information. Going on purely heresay can be ignorant at times. There will always be unsatisfied customers no matter what business you're dealing with and this is because you can't please everybody.
12-08-2003, 10:32 AM
#41
Supreme Member
Join Date: Jul 1999
Location: Maryland
Posts: 2,844
Likes: 0
Received 3 Likes
on
2 Posts
Car: 2005 Subaru STI
Engine: 153ci of Turbo Power!
Transmission: 6-Speed
Great. I'm glad to see Jim in this thread because I have some comments ...
I Bought a TPIS Level V PROM a long time ago ... custom tailored to a 218/224 cam, AS&M Semi-Siamesed Runners, TPIS base, SLP headers, blablabla ... plus all the usual modifications. I clearly documented everything and all communication was completed via typed letters. Why is it that my custom Level V PROM produced 108 BLMs at idle and was lean at WOT? Wait. Let me answer that. The VE tables and PE tables were stock. Thanks a bunch for my custom $500+ PROM with stock fueling. Now here's the kicker - I personally thank you, TPIS, for influencing me to learn to program PROMs on my own. You have unknowingly motivated me to develop a knowledge far greater than anyone at TPIS with regard to these ECMs ... and also allowed me to see through all the BS. It's nice to moderate the PROM Forum on this very site and to see the increase in people learning to do this themselves.
TPIS supplies some good products. I can attest to that since I just went 11.6's @ 117mph with the MiniRam on a stock 350 L98 bottom end. I just needed to get this off my chest since it has been sitting there for a long time. I totally felt ripped off by my $500+ 'custom chip' with stock fueling. Did I do anything about it with TPIS? No. Why? Did I do something about it in general? Yes, I learned to do it myself. I now have a Wide Band O2 routed to the stock computer ... I now have changes in my PROM that TPIS can only dream about. I'm running a cam that is rediculously radical but that idles and drives wonderfully ... and still produces mid 11's in a basically full weight f-body with a stock bottom end. Thanks again.
Tim
I Bought a TPIS Level V PROM a long time ago ... custom tailored to a 218/224 cam, AS&M Semi-Siamesed Runners, TPIS base, SLP headers, blablabla ... plus all the usual modifications. I clearly documented everything and all communication was completed via typed letters. Why is it that my custom Level V PROM produced 108 BLMs at idle and was lean at WOT? Wait. Let me answer that. The VE tables and PE tables were stock. Thanks a bunch for my custom $500+ PROM with stock fueling. Now here's the kicker - I personally thank you, TPIS, for influencing me to learn to program PROMs on my own. You have unknowingly motivated me to develop a knowledge far greater than anyone at TPIS with regard to these ECMs ... and also allowed me to see through all the BS. It's nice to moderate the PROM Forum on this very site and to see the increase in people learning to do this themselves.
TPIS supplies some good products. I can attest to that since I just went 11.6's @ 117mph with the MiniRam on a stock 350 L98 bottom end. I just needed to get this off my chest since it has been sitting there for a long time. I totally felt ripped off by my $500+ 'custom chip' with stock fueling. Did I do anything about it with TPIS? No. Why? Did I do something about it in general? Yes, I learned to do it myself. I now have a Wide Band O2 routed to the stock computer ... I now have changes in my PROM that TPIS can only dream about. I'm running a cam that is rediculously radical but that idles and drives wonderfully ... and still produces mid 11's in a basically full weight f-body with a stock bottom end. Thanks again.
Tim
Last edited by TRAXION; 12-08-2003 at 10:39 AM.
12-08-2003, 11:26 AM
#42
Junior Member
Thread Starter
Join Date: Oct 2001
Location: Lake Ronkonkoma, N.Y.
Posts: 89
Likes: 0
Received 0 Likes
on
0 Posts
Ok Jim great to see that you'll come to this thread to defend yourself, but you can't answer me back personally.
If you’re just an employee why did you agree to the refund, and why was it you I was dealing with thought out the whole ordeal?
You never offered me personally and exchange of parts. I read that from your reply back to the BBB, and mentioned in yet another letter to you that at this point I wouldn't use your parts on my car.
Not only that but think of how stupid that is. You’ll give me 575 worth of parts but not the 575 you owe me.
Even if you didn't make the call on denying my refund, you never followed up on anything else with me, and you damn well know it. You just wrote me off hoping that I wouldn't try to pursue the mater further, and knowing that I couldn't anyway due to my geographic location. And tell me how is it that you have the power to grant a refund sometimes and not others? And why is it that you did refund my credit card after the 1st reburning ordeal, but now all of a sudden you can't refund. Not your decision. Not your department. Your story has more holes than Swiss cheese.
I know I’ll never see that money and I care but what can I do? Nothing now and you offered me nothing before so go ahead and keep trying to tell your side of this story, you can't do it without lying through your teeth.
But like I said Jimbo I think it's excellent that you made a user name and took the time to reply to this post but could not reply to me when I was still just another unsatisfied customer. It just goes to show that you’re more interested in saving face for Tpis than resolving an issue with an unsatisfied customer.
If you’re just an employee why did you agree to the refund, and why was it you I was dealing with thought out the whole ordeal?
You never offered me personally and exchange of parts. I read that from your reply back to the BBB, and mentioned in yet another letter to you that at this point I wouldn't use your parts on my car.
Not only that but think of how stupid that is. You’ll give me 575 worth of parts but not the 575 you owe me.
Even if you didn't make the call on denying my refund, you never followed up on anything else with me, and you damn well know it. You just wrote me off hoping that I wouldn't try to pursue the mater further, and knowing that I couldn't anyway due to my geographic location. And tell me how is it that you have the power to grant a refund sometimes and not others? And why is it that you did refund my credit card after the 1st reburning ordeal, but now all of a sudden you can't refund. Not your decision. Not your department. Your story has more holes than Swiss cheese.
I know I’ll never see that money and I care but what can I do? Nothing now and you offered me nothing before so go ahead and keep trying to tell your side of this story, you can't do it without lying through your teeth.
But like I said Jimbo I think it's excellent that you made a user name and took the time to reply to this post but could not reply to me when I was still just another unsatisfied customer. It just goes to show that you’re more interested in saving face for Tpis than resolving an issue with an unsatisfied customer.
Last edited by dantheihatemustangsguy79; 12-08-2003 at 03:52 PM.
12-08-2003, 11:55 AM
#43
Member
Join Date: Sep 2001
Location: minn
Posts: 175
Received 0 Likes
on
0 Posts
Car: 1990 formula
Engine: 350 tpi supercharged
Transmission: 700 r4
dan
we all know why they will give you parts but not a refund is because they likely made 400 off you on the prom.and they likely make 200% on their other products.so any product exchange they still profit. like trax says they are also the reason i started burning,after reading one of their custom burns i realized that they really arent giving you much bang for the buck.id wager that most anyone with a burner and a scanner could outdo their level v prom.sad but true
pete
pete
12-08-2003, 12:17 PM
#44
I have been reading this and changing my views on who is in the wrong as the information comes out.
As a manger myself. What really bothers me is Jim has worked at TPIS for 14 years and the owner does not even back him to offer the customer as cash refund. He simply passes it as a problem with another deparment. This alone has convinced me to never purchase from a such poorly managed customer service department. The ethics come from the top and obviously from Jims statement, the owner could not care less about the customer.
As a manger myself. What really bothers me is Jim has worked at TPIS for 14 years and the owner does not even back him to offer the customer as cash refund. He simply passes it as a problem with another deparment. This alone has convinced me to never purchase from a such poorly managed customer service department. The ethics come from the top and obviously from Jims statement, the owner could not care less about the customer.
12-08-2003, 06:17 PM
#45
Junior Member
Join Date: Sep 2003
Location: HOUSTON TX
Posts: 53
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1991 GTA
Engine: 350 TPI
Transmission: AUTOMATIC
K
Originally posted by CDN_87IROC
I have been reading this and changing my views on who is in the wrong as the information comes out.
As a manger myself. What really bothers me is Jim has worked at TPIS for 14 years and the owner does not even back him to offer the customer as cash refund. He simply passes it as a problem with another deparment. This alone has convinced me to never purchase from a such poorly managed customer service department. The ethics come from the top and obviously from Jims statement, the owner could not care less about the customer.
I have been reading this and changing my views on who is in the wrong as the information comes out.
As a manger myself. What really bothers me is Jim has worked at TPIS for 14 years and the owner does not even back him to offer the customer as cash refund. He simply passes it as a problem with another deparment. This alone has convinced me to never purchase from a such poorly managed customer service department. The ethics come from the top and obviously from Jims statement, the owner could not care less about the customer.
Image removed- Please do not upload pics that are of no value to the thread. Thank you.
Last edited by MetalliCamaroRS; 12-08-2003 at 08:08 PM.
12-08-2003, 08:48 PM
#46
Junior Member
Join Date: Sep 2003
Location: HOUSTON TX
Posts: 53
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1991 GTA
Engine: 350 TPI
Transmission: AUTOMATIC
K
Will this make you happy!! I did not know my vette was not allowed here
Image removed- This is your second warning. Read the rules. Don't waste board space by uploading pics of things unrelated to the thread. Any questions, PM me.
Image removed- This is your second warning. Read the rules. Don't waste board space by uploading pics of things unrelated to the thread. Any questions, PM me.
Last edited by MetalliCamaroRS; 12-12-2003 at 11:32 AM.
12-09-2003, 08:42 AM
#48
Junior Member
Join Date: Feb 2002
Location: Twin Cities, MN
Posts: 31
Likes: 0
Received 0 Likes
on
0 Posts
Re: K
Originally posted by 81LT4
Will this make you happy!! I did not know my vette was not allowed here
Will this make you happy!! I did not know my vette was not allowed here
12-09-2003, 11:06 AM
#49
Member
Join Date: May 2002
Location: Rochester Hills, MI
Posts: 278
Likes: 0
Received 0 Likes
on
0 Posts
Car: '91 Firebird
Engine: 408 SBC
Transmission: T5
Enter thread titled "Stay away from Tpi specialties" + share your insight ala "Well Put" and post a picture of a car (that has no aparent relevence to the thread) = "Image removed- Please do not upload pics that are of no value to the thread. Thank you."
12-09-2003, 02:07 PM
#50
Junior Member
Join Date: Sep 2003
Location: HOUSTON TX
Posts: 53
Likes: 0
Received 0 Likes
on
0 Posts
Car: 1991 GTA
Engine: 350 TPI
Transmission: AUTOMATIC
k
Originally posted by MetalliCamaroRS
I have edited out Jim's last name because he is just a customer service rep and his last name isn't needed.
I pretty much agree with the "troll" from Minnesota with no credibility People need to grow up. Stuff like this really does make thirdgen.org look bad. If you have a problem with a product and you throw a fit and act like you're eight years old, a major company isn't going to stand for that. Coming on here saying that the company sucks and calling their service rep all kinds of names is only making YOU look less credible. If you come at them with a more adult like approach, they will treat you like an adult and will more than likely help you out, or at least compromise with you a little.
TPIS is a reputable company and I'm sure his money will be refunded eventually. Stuff happens and checks get lost or misplaced. And I'm sure if he came at them like a jerk, they aren't in a big hurry to get his check in the mail.
And as for all those saying he got ripped off on the price for the chip- maybe he did. But when I'm spending $500 on something, I usually do some research into what I'm getting, where else it is available and other prices. If you just buy the first thing you see without looking into it, you're gonna over pay quite often. And if TPIS is so overpriced then you don't have to buy from them. Something they are doing must be working though.
I haven't purchased anything from TPIS before, so I cannot talk from experience at all. But given the way this "complaint" was made, it isn't making me think twice about it. I would still definately consider buying from them in the future.
This isn't going to get locked, because as immature as some of this stuff is, it is still a review of a vendor. People can read this thread and make their own decisions on who is to blame. Just keep it clean and don't use Jim's whole name please.
Thank you.
I have edited out Jim's last name because he is just a customer service rep and his last name isn't needed.
I pretty much agree with the "troll" from Minnesota with no credibility
People need to grow up. Stuff like this really does make thirdgen.org look bad. If you have a problem with a product and you throw a fit and act like you're eight years old, a major company isn't going to stand for that. Coming on here saying that the company sucks and calling their service rep all kinds of names is only making YOU look less credible. If you come at them with a more adult like approach, they will treat you like an adult and will more than likely help you out, or at least compromise with you a little. TPIS is a reputable company and I'm sure his money will be refunded eventually. Stuff happens and checks get lost or misplaced. And I'm sure if he came at them like a jerk, they aren't in a big hurry to get his check in the mail.
And as for all those saying he got ripped off on the price for the chip- maybe he did. But when I'm spending $500 on something, I usually do some research into what I'm getting, where else it is available and other prices. If you just buy the first thing you see without looking into it, you're gonna over pay quite often. And if TPIS is so overpriced then you don't have to buy from them. Something they are doing must be working though.
I haven't purchased anything from TPIS before, so I cannot talk from experience at all. But given the way this "complaint" was made, it isn't making me think twice about it. I would still definately consider buying from them in the future.
This isn't going to get locked, because as immature as some of this stuff is, it is still a review of a vendor. People can read this thread and make their own decisions on who is to blame. Just keep it clean and don't use Jim's whole name please.
Thank you.
Does this sig, of his camaro have anything to to with the tread.
NO... I was going to use my vette as my sig, pic.
I see now its not possible. so I'll use the GTA.
Well put, is a reply to the thread above me, Incase your lost wingnut.